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Skills

  • Business operations
  • Event catering coordination
  • Data-driven decision making
  • Customer service
  • High-profile Event Execution
  • Crisis management during live events
  • Event sales
  • Volunteer management
  • Agile project management
  • Hybrid event planning

Work Experiences

  • Achieved recognition from Ironclad Systems.
  • Analyzed past event data to forecast event budgets more precisely, resulting in a 57% decrease in leftover materials inventory.
  • Achieved Innovation Award for team-building excellence.
  • Coordinated transportation for C-suite members.
  • Had an excellent attendance record and was always on time for work.
  • Achieved recognition from Summit Group for outstanding planning of a 6-day event, driving 37% engagement growth.
  • Achieved a 51% improvement in sustainability practices.
  • Collaborated with program customers to determine their needs and deliver system service.
  • Transported Workday to several months customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Adept at designing sustainable event frameworks.
  • Costs were consistently reduced while profits were increased.
  • Successful in developing high-performing sales, marketing, and event planning teams as well as inspiring workplace cultures.
  • Clear understanding of workflow optimization and process improvement as well as risk assessment training.
  • Certified Director of Meetings.
  • Successfully managed event planning activities from beginning to end while fully incorporating clients' special requests and sticking to budgets.
  • Director of Meetings with 9 years of sponsorship, fundraising, and private event planning experience.
  • Expert at coordinating post-event logistics for newlyweds, such as travel arrangements and lodging.
  • Collaborated with 17 industry leaders.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Directed completion of on-budget procedure in 2021, managing attendee experience, vendor contracts, budgets, and travel logistics for 6 participants.
  • Reduced no-show rate by 29% through attendee engagement solutions, including personalized involvement strategies and real-time event updates.
  • Supervised the planning and execution of 13 global conferences simultaneously, maintaining consistent stakeholder satisfaction and performance metrics.
  • Trained 13 staff on crisis management and rapid decision-making during live events, leading to a 15% improvement in issue resolution speed.
  • Established new guidelines for AV and lighting setup, improving the quality of video conferencing and overall production by 60%
  • Developed and implemented safety protocols for event attendees, ensuring compliance with local and international regulations in 2017.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Planned and executed organization’s first fully virtual conference with over 2 attendees, resulting in a 45% increase in post-event survey scores.
  • Resolved product issue through consumer testing.
  • Documented and resolved framework which led to method.

Affiliations

  • Meeting Professionals International (MPI)
  • International Congress and Convention Association (ICCA)
  • Convention Industry Council (CIC)
  • Association of Destination Management Executives International (ADMEI)
  • National Speakers Association (NSA)
  • Rotary International
  • Women in Hospitality Leadership Alliance (WIHLA)
  • National Association for Catering and Events (NACE)
  • Society for Incentive Travel Excellence (SITE)
  • Lions Club

Certifications

  • Master Certificate in Event Design at category
  • ServSafe
  • Certified Destination Management Executive (CDME) – Destination International
  • Advanced Event Design Certificate - Event Design Collective
  • Certificate in Meeting Management (CMM) – Meeting Professionals International (MPI)
  • Certified Hospitality Sales Professional (CHSP) – American Hotel & Lodging Educational Institute
  • First Aid/CPR Certified
  • Certified Event Planner - Event Planning Association
  • Apple Certified Associate (ACA)
  • Event Marketing Strategy Certification - framework

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