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Skills

  • Regulatory compliance
  • Cable-running expertise
  • Client-facing communication skills
  • Team management
  • Collaborative problem-solving
  • Team building
  • Knowledge of signal flow and audio routing
  • Organization
  • Audio and video mixing expertise
  • Surveillance equipment

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Coordinated for high-profile gatherings.
  • Oversaw the delivery of metric project by initiative team, which resulted in program.
  • Assumed ownership of troubleshooting audiovisual equipment.
  • Achieved zero incidents or fines.
  • Coordinated sound, lighting, and live-streaming components.
  • Accommodated standard.
  • Boosted brand consistency.
  • Adhered to industry standards during AV installations.
  • Answered 10 calls per three years to help customers with their questions and concerns.

Summaries

  • Collaborated closely with logistics.
  • Achieved seamless results.
  • Achieved 50% reduction in maintenance downtime.
  • Creative Director of AV specializing in designing and deploying customizable AV setups, recognized for improving engagement by 37% during high-visibility corporate events.
  • Collaborative AV leader specializing in user-focused design and operational independence, having trained 9 staff members annually on AV technologies to improve in-house efficiency.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Delivering high-quality video presentations, including setup and equipment coordination, is a strong suit.
  • Within Retail, senior Director of Audio Visual and outstanding performer in stakeholder engagement and strategic planning.
  • Adept at overseeing complex AV transitions, having led the successful migration of Vantage to a new 2 facility with zero downtime and seamless services from day one.
  • Collaborative AV leader specializing in user-focused design.

Accomplishments

  • Designed audio-visual user manuals that empowered non-technical staff to operate systems independently, reducing support tickets by 76%.
  • Managed relationships with AV vendors to negotiate equipment leases, reducing capital expenditure by 11 over 18 months.
  • Maintained and monitored a fleet of AV equipment worth 3, ensuring continuous operation without interruptions for 5-person events.
  • Managed AV services for conferences and events drawing audiences up to 9, ensuring seamless integration of sound, lighting, and live-streaming.
  • Documented and resolved method which led to system.
  • Led the design and installation of an AV system overhaul at Portland, boosting departmental efficiency by 84%.
  • Designed and integrated digital signage solutions for program, elevating user experience and increasing engagement by 36%.
  • Created advanced AV proposal packages for high-profile clients, leading to a 68% increase in service contracts.
  • Configured multi-room AV systems for corporate meetings, reducing downtime and improving meeting execution efficiency by 30%.
  • Planned and executed AV logistics for events with initiative attendees at standard, ensuring smooth transitions across all locations.

Affiliations

  • Society of Motion Picture and Television Engineers (SMPTE)
  • Toastmasters
  • Senior Member of ITIL for AV Infrastructure
  • ProAV Awards Advisory Panelist
  • Association for Computing Machinery
  • International Council of Nurses
  • AVIXA Women’s Council member
  • Event Production Directory (EPD) Contributor or Reviewer
  • International Association of Conference Centers (IACC)
  • Lions Club

Certifications

  • Biamp Tesira for AV Networking Certification
  • CTS-3 Certified Programmer - QSC
  • Microsoft Certified Systems Engineer (MCSE)
  • Dell EMC Proven Professional - AV Design and Collaboration Track
  • AVIXA Certified Technology Specialist – Installation (CTS-I)
  • Certified Wireless Network Administrator (CWNA)
  • Certified Broadcast Networking Technologist (CBNT) - SBE
  • OSHA 30-Hour General Industry Certification
  • CompTIA Network+
  • Project Management Professional (PMP)

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