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Skills

  • Construction scheduling
  • Regulatory compliance
  • Data-driven decision making
  • First Aid/CPR
  • 7 WPM typing speed
  • Scenario Planning
  • Forecasting and capacity planning
  • Cross-functional collaboration
  • Operational improvement
  • Spreadsheet management

Work Experiences

  • Was responsible for a variety of administrative, financial, and service-related tasks, including process improvement and project management.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Coordinated an emergency project reschedule.
  • Collaborated with cross-functional teams.
  • Achieved a 18% reduction in resource conflicts.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Achieved a 63% reduction in complaints.
  • Collaborated with cross-functional teams to schedule over 13 projects per month, maintaining a project completion rate within 71% of the original timeline.
  • Was the finance, IT, and marketing departments' corporate liaison.
  • Adjusted staff scheduling.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at applying KPI monitoring.
  • Adept at applying KPI monitoring and reporting to drive project success, contributing to 80% improvements in time management accuracy.
  • Costs were consistently reduced while profits were increased.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Collaborated with logistics to streamline scheduling processes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Adhered to key performance targets.
  • Strong work ethic and ability to boost company morale.

Accomplishments

  • Utilized Microsoft Project to monitor and adjust scheduling for 7 ongoing projects, ensuring compliance with all timelines and reducing bottlenecks by 43%.
  • Documented and resolved initiative which led to process.
  • Facilitated regular project updates with clients to keep them informed and proactively address schedule risks, leading to a 41% increase in client satisfaction.
  • Effectively managed and adjusted project schedules to account for unforeseen changes, ensuring a 34% reduction in project delays.
  • Optimized resource allocation through advanced scheduling software, leading to a 29% reduction in staff overbooking and overtime costs.
  • Streamlined client communications by establishing clear scheduling processes, improving SLA adherence by 59%.
  • Implemented scheduling automation tools, reducing manual scheduling tasks by 20% and improving operational accuracy.
  • Executed SLA compliance audits across 11 project teams, increasing adherence to delivery protocols and minimizing scheduling-related SLA breaches by 81%.
  • Led scheduling efforts for 3 multidisciplinary teams, ensuring seamless coordination between different project phases and stakeholder requirements.
  • Designed and lead training programs on effective scheduling for 14 employees, resulting in 82% fewer scheduling conflicts and errors.

Affiliations

  • Society of Women Engineers
  • Freemason
  • Scheduling Community of Practice (PMI-CoP), Contributor and Panelist 2017
  • Certified ScrumMaster® (CSM) 2016, Affiliation with ScrumAlliance
  • Association for Computing Machinery
  • Lean Construction Institute (LCI), Applied Lean Methods in Scheduling
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Construction Management Association of America (CMAA), Lead Scheduler Certification 2015

Certifications

  • Google Certified Professional Cloud Architect
  • Advanced Construction Estimating and Scheduling Certification - Meridian
  • CompTIA A+ Technician
  • Certified Project Scheduler (CPS) - Harbor & Co.
  • MS Project Certification - Harbor & Co.
  • Certified in Business Analysis (BA) - International Institute of Business Analysis (IIBA)
  • Primavera P6 Professional Certification - procedure
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Advanced Primavera Scheduling Techniques Certification - Oracle
  • Cisco Certified Network Associate (CCNA)

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