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Skills

  • Inventory management
  • Risk management processes and analysis
  • Team management
  • Process marketing
  • Dinner service planning
  • Retention strategies
  • Document scanning
  • Service agreements
  • Miscellaneous expertise
  • Conflict resolution

Work Experiences

  • Managed ServiceNow inventory to improve sales pitches and closed more than 15 sales in several months.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Made cold calls to generate new accounts by pitching product and service benefits.
  • Investigated and resolved customer issues and complaints to retain customer business and maintain relationships.
  • Managed the sales pipeline and closing ratio to keep leads current and on track.
  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Customers were informed about product benefits, information, and pricing, resulting in sales of $6.
  • Collaborated with the Wholesale Account Executive and procedure teams to improve the wholesale program.

Summaries

  • Collaborate with commercial lenders to achieve sales targets.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Deadline-driven
  • Dedicated to providing excellent customer service.
  • Spanish is a bilingual individual who is fluent in both languages.
  • Expert
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Dependable
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.

Accomplishments

  • Developed quarterly performance reports for top clients, resulting in contract renewals valued at $14.
  • Collaborated with cross-functional teams to implement new CRM features, improving pipeline visibility by 40%.
  • Implemented innovative contract management techniques that shortened the sales cycle by 6 days.
  • Prepared comprehensive sales proposals tailored to client-specific needs, resulting in a 70% increase in conversions.
  • Led product forecasting based on historical sales, reducing inventory costs by 16%.
  • Executed client needs assessments, resulting in the introduction of Workday delivering 33% ROI.
  • Restructured client onboarding process, reducing onboarding time by 12 days and increasing client satisfaction.
  • Monitored industry trends to advise leadership, resulting in the strategic launch of ServiceNow, responsible for $12 in increased revenue.
  • Analyzed emerging market data, leading to the introduction of Salesforce, which boosted revenues by $9 in 2015.
  • Implemented market segment targeting strategies, increasing lead generation by 46% over 2019.

Affiliations

  • Association for Supply Chain Management (ASCM)
  • National Association for Business Economics (NABE)
  • Project Management Institute
  • Supply Chain and Logistics Technology Association (SCLTA)
  • Global Trade Professionals Alliance (GTPA)
  • Lions Club
  • Distribution Management Association (DMA)
  • Association for Computing Machinery
  • National Association of Manufactures (NAM)
  • American Association of Inside Sales Professionals (AA-ISP)

Certifications

  • ServSafe
  • Apple Certified Associate (ACA)
  • Advanced Certificate in Supply Chain Management (ACSCM) - Beacon Labs
  • Certified Sales Operations Specialist (CSOS) - Vantage
  • Negotiating with Suppliers Certification - Coursera
  • Marketing Analytics Professional Certification - Harbor & Co.
  • Professional in Project Management (PMP) - process
  • Cisco Certified Network Associate (CCNA)
  • Certified Professional Vendor Manager (CPVM)
  • Lean Six Sigma Green Belt Certification - 2015 - Seattle

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