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Skills

  • Patient Assessments
  • Handling insurance claims and improving approval rates by decreasing errors
  • Experience in filing and tracking insurance claims, achieving 84% success in claims processing
  • Budgets
  • Interpersonal communication with patients and families, addressing concerns sensitively
  • Medical records management
  • Business operations
  • Administering oral, intramuscular, and subcutaneous medications under supervision
  • Insurance claims
  • Method equipment

Work Experiences

  • Averaged 16 administrations per shift.
  • Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
  • Administered emergency first aid.
  • Collaborated with nursing staff and physicians.
  • Accelerated data retrieval processes by 54%.
  • Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
  • Assisted with minor surgical procedures, ensuring sterile technique and instrument readiness, decreasing preparation time by 18%.
  • Administered intramuscular medications.
  • Exam rooms and medical equipment were sanitized, restocked, and organized by me.
  • Administered process immunizations.

Summaries

  • Costs were consistently reduced while profits were increased.
  • To improve patient satisfaction and retention, be cheerful during each patient interaction.
  • Adaptable Junior Medical Assistant.
  • Junior Medical Assistant with 13 years of successful quality assurance and stakeholder engagement experience.
  • Streamlined and improved have a long history of accurately documenting patient health information, collecting vital signs, and implemented.
  • Professional Medical Support with 4 years of experience in a system environment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Strengths in stakeholder engagement and team leadership backed up by Miscellaneous training.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved industry-standard accuracy rate.

Accomplishments

  • Maintained specimen integrity by adhering to strict labeling and transport guidelines, reducing contamination incidents by 42%.
  • Assisted in administering vaccines and earning CPA, leading to a 58% reduction in patient throughput time.
  • Supported physicians in performing physical exams for routine check-ups, ensuring accuracy and improving patient wait times by 28%.
  • Received training on updated lab protocols which reduced testing result delays by 60%, improving patient satisfaction.
  • Synchronized appointment schedules across multiple calendar systems to avoid overbooking, reducing conflicts by 57%.
  • Sought and incorporated feedback from patients and staff to streamline registration processes, improving patient satisfaction scores by 34%
  • Contributed to updating electronic health records (EHR) by streamlining the intake process, reducing patient documentation time by 52% per session.
  • Resolved product issue through consumer testing.
  • Ensured compliance with HIPAA regulations during patient intake and data entry, preventing data breaches and increasing patient trust by 16%.
  • Prepared examination rooms, ensuring all necessary equipment and paperwork were available, reducing patient preparation times by an average of 41%.

Affiliations

  • Volunteer with system Flu Vaccination Clinic
  • Freemason
  • American Association of Medical Assistants (AAMA)
  • Association for Supply Chain Management (APICS)
  • National Certified Medical Assistant (NCMA) from NCCT
  • Certified Medical Assistant (CMA) certification from AAMA
  • Member of the Society for Clinical Research Associates (SOCRA)
  • Clinical Skills and Education Program at Seattle Hospital
  • Medical Group Management Association (MGMA) Membership
  • Volunteer at Local Free Clinic in Phoenix

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Outpatient Coder (COC) - American Academy of Professional Coders (AAPC)
  • Certified Nursing Assistant (CNA) - State Regulatory Board
  • Apple Certified Associate (ACA)
  • Certified Clinical Medical Assistant (CCMA) - National Center for Competency Testing (NCCT)
  • Patient Care Technician/Assistant (CPCT/A) - framework
  • Certified Phlebotomist (CPT) - American Medical Technologists (AMT)
  • Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association (NHA)
  • Basic Life Support (BLS) Certification – American Heart Association (AHA)
  • Certified Patient Care Technician (CPCT) - National Healthcareers Association (NHA)

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