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Skills

  • Regulatory compliance
  • Data entry
  • Supervision
  • Team management
  • Handling insurance claims and improving approval rates by decreasing errors
  • Monitoring patient progress
  • Adapting to new healthcare technologies and software quickly
  • Business operations
  • Administering oral, intramuscular, and subcutaneous medications under supervision
  • Phlebotomy

Work Experiences

  • Averaged 16 administrations per shift.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and improved.
  • Based on physician recommendations.
  • Collaborated with a cross-functional team.
  • Collaborated with a cross-functional team to implement a new patient intake process, decreasing check-in time by 57% and improving workflow.
  • Collected and labeled laboratory specimens.
  • Assisted with minor surgical procedures, ensuring sterile technique and instrument readiness, decreasing preparation time by 18%.
  • Assisted physicians during patient examinations, ensuring patient comfort and maintaining efficiency in busy clinic environments.
  • Used quality controls to monitor program test accuracy.
  • Administered system immunizations to ensure compliance with state and federal regulations, contributing to a 36% increase in patient vaccination rates.

Summaries

  • To improve patient satisfaction and retention, be cheerful during each patient interaction.
  • Achieved zero errors in specimen collection.
  • Adaptable Junior Medical Assistant who contributed to a new patient intake process, reducing check-in time by 20% and enhancing overall workflow.
  • Professional Medical Support with 4 years of experience in a system environment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Administered intramuscular medications under physician supervision.
  • Junior Medical Assistant is a highly motivated and dedicated individual with a track record of superior performance at the individual, team, and organizational levels.
  • Adept at administering immunizations.
  • Achieved a 30% reduction in postoperative complications.

Accomplishments

  • Assisted in administering vaccines and earning CPA, leading to a 58% reduction in patient throughput time.
  • Mastered the use of EHR software systems, reducing the average documentation time per patient by 73%.
  • Sterilized medical instruments daily, reducing risk of cross-contamination and improving clinic safety standards.
  • Proactively communicated prescription instructions to patients in English and program, reducing medication errors by 69%.
  • Prepared and labeled laboratory specimens for diagnostic tests, reducing diagnostic turnaround time by 44%.
  • Received training on updated lab protocols which reduced testing result delays by 60%, improving patient satisfaction.
  • Performed blood pressure checks, pulse readings, and temperature recordings for up to 15 patients per day using ServiceNow.
  • Supported physicians in performing physical exams for routine check-ups, ensuring accuracy and improving patient wait times by 28%.
  • Provided educational assistance to patients regarding procedures and aftercare, which improved patient understanding of treatments by 24%
  • Documented and resolved initiative which led to metric.

Affiliations

  • National Healthcareer Association (NHA) for Medical Assistants
  • Affiliation with National Patient Safety Foundation (NPSF)
  • Jaycees
  • Member of the Oncology Nursing Society (ONS)
  • Certified Medical Assistant (CMA) certification from AAMA
  • Certified Clinical Medical Assistant (CCMA) certification from NHA
  • Society of Women Engineers
  • Freemason
  • International Association of Administrative Professionals
  • Member of the Society for Simulation in Healthcare (SSH)

Certifications

  • Certified Public Accountant (CPA)
  • Certified Dialysis Technician (CDT) - Board of Nephrology Examiners Nursing and Technology (BONENT)
  • Certified Professional Coder (CPC) - process
  • Certified EKG Technician (CET) - National Healthcareer Association (NHA)
  • Healthcare Information Technology Certification - Northwind
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Specialist in Blood Banking (SBB) Certification - American Society for Clinical Pathology (ASCP)
  • Certified Clinical Healthcare Technician (CCHT) - Meridian

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