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Skills

  • Access control procedures
  • Criminal Activity Monitoring
  • Regulatory compliance
  • Loss prevention strategies
  • Operational improvement
  • Dispatch
  • Customer service
  • Emergency Response
  • Process improvement
  • Wireless technology

Work Experiences

  • Performed cash drops while maintaining complete security and control over the drop box.
  • Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise.
  • Achieved a 64% drop in suspicious activity.
  • Achieved results over a two years.
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public.
  • Avoided escalation to use-of-force incidents.
  • Achieved a 31% reduction in unauthorized access cases.
  • Balanced discretion with visibility.
  • Kept the premises and personnel safe by patrolling the property and monitoring surveillance equipment.
  • Achieved 6 consecutive months with zero security breaches.

Summaries

  • Accomplished at reducing visitor wait times and improving overall site security by introducing a streamlined visitor sign-in protocol, reducing unauthorized access attempts by 47%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • Awarded President's Club for excellence.
  • Adept in technology usage.
  • Award-winning Flex Security Officer, commended for implementing effective security measures during high-traffic events, ensuring zero breaches across 14 consecutive months.
  • Firearms instructors who are well-versed in the proper use of firearms.
  • Achieved zero breaches during major events.
  • Security personnel who are communicative and have a lot of physical strength and stamina.

Accomplishments

  • Led the overhaul of 8 outdated security protocols, aligning them with current industry standards and reducing policy non-compliance by 82%.
  • Drove the implementation of an integrated security audit system across 5 facilities, identifying and resolving 14 security risks quarterly.
  • Standardized emergency and first-response processes after reviewing performance data, improving incident resolution by 64% across all shifts.
  • Contributed to the successful installation of Jira, improving controlled access to restricted areas and reducing entry violations by 77%.
  • Collaborated with team of 10 in the development of procedure.
  • Trained 3 new security personnel on emergency response protocols, ensuring team proficiency and compliance with updated security procedures.
  • Initiated employee safety awareness program, boosting emergency preparedness amongst 7 co-workers by 82%.
  • Drove the upgrade of fire safety systems for Raleigh, ensuring compliance with new regulations and reducing fire safety audit downtime by 18%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Association of Information Technology Professionals
  • Loss Prevention Foundation (LPF)
  • International Association of Administrative Professionals
  • International Foundation for Protection Officers (IFPO)
  • Rotary International
  • Professional Security Advisor Certification
  • Process Police Athletic League Volunteer
  • Association of Certified Fraud Examiners (ACFE)
  • Freemason
  • Project Management Institute

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Security Risk Management Consultant (CSRMC) by process
  • Private Security Training for Firearms by category
  • Evacuation Coordination and Preparedness Training by framework
  • CPR and First Aid Certification by American Heart Association
  • CompTIA A+ Technician
  • Fire Guard Certification (F-01 or F-02) by FDNY
  • Unarmed Security Guard Licensing Certification by metric
  • Certified Public Accountant (CPA)
  • SHRM Senior Certified Professional (SHRM-SCP)

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