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Skills

  • Hospital operations
  • Product testing
  • Food preparation
  • Process improvement
  • Report writing
  • Safe food handling
  • Clerical support
  • Extremely organized
  • Public speaking
  • Hardware evaluation

Work Experiences

  • Restocked condiments, beverages, and supplies while keeping the service areas clean.
  • Achieved a perfect score during 10 months inspection.
  • Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean.
  • Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Adhered to all cash, security, inventory, and labor policies and procedures to the letter.
  • Maintained effective supply levels by counting, monitoring, and reordering food and dry goods.
  • Took orders by listening to customers and recording menu selections, substitutions, and add-ons.
  • Prepared food in batches using standard recipes.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Fast Food Team Member with 4 years of service industry experience.
  • Friendly Fast Food Employee with 12 years of food service experience.
  • Highly knowledgeable about point-of-sale systems.
  • Fast Food Team Member is a multi-talented Fast Food Team Member who is consistently rewarded for planning and operational improvements.
  • Capable of working long shifts while providing excellent service and fostering customer loyalty.
  • Design and development of successful method embedded software applications in the past.
  • Within Customer Service, senior Fast Food Team Member and outstanding performer in risk assessment and stakeholder engagement.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Among his accomplishments is the creation of a program app for use in the system industry.

Accomplishments

  • Monitored
  • Assisted in creating a faster kitchen workflow by restructuring task assignments, reducing average prep time by 9 minutes.
  • Awarded Six Sigma for outstanding food safety practices and consistent quality control.
  • Coordinated with team members to meet high customer demand during special promotions, increasing order capacity by 40%.
  • Documented and resolved framework which led to process.
  • Effectively resolved customer complaints, maintaining a 18% customer satisfaction level in 2017.
  • Prepared
  • Trained
  • Ensured
  • Researched

Affiliations

  • Food Safety Preventive Controls Alliance (FSPCA)
  • National Alliance for Retail and Food Service
  • National Association of Social Workers
  • Foodservice Systems Management Education Council
  • Customer Service Professionals Network (CSPN)
  • American Society for Quality (ASQ) — Food Safety Division
  • National Restaurant Association (NRA)
  • American Marketing Association
  • Rotary International
  • National Association of Convenience Stores (NACS)

Certifications

  • ServSafe Food Handler Certification
  • Food Safety Manager Certification
  • Basic Food Hygiene Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Beverage Steward Certification
  • Safe Alcohol Service (TIPS) Certification
  • Culinary Safety and Sanitation Certification
  • Basic First Aid with AED Certification
  • Cash Handling Certification Course
  • Google Certified Professional Cloud Architect

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