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Skills

  • Patient care
  • Operational improvement
  • Cash handling accuracy
  • Customer service excellence
  • Menu item knowledge
  • Inspection reviews
  • Problem resolution
  • Project management
  • Process improvement
  • Public speaking

Work Experiences

  • Washed, peeled, cut, and measured the ingredients for the recipe.
  • Thoroughly washed and sanitized all dishes, glassware, and silverware after each use.
  • Adhered to all cash, security, inventory, and labor policies and procedures to the letter.
  • Prepared food for later use to save time for the staff during peak hours.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Counted and tracked food stock and supply levels in order to reorder when supplies were running low.
  • Assisted in the development of a new shift schedule.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Achieved results over a 14-month period.
  • Accepted product deliveries.

Summaries

  • Dedicated to providing nutritious food to patients in need.
  • Recognized on a regular basis for outstanding performance and contributions to the Customer Service industry's success.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Hardworking Fast Food Team Member with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Frequently commended for completing tasks efficiently and offering friendly service.
  • Risk assessment and stakeholder engagement are precise and quick at preparing ingredients.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Clear understanding of project management and vendor management as well as workflow optimization training.
  • Highly knowledgeable about point-of-sale systems.
  • Friendly Fast Food Employee with 12 years of food service experience.

Accomplishments

  • Assisted in creating a faster kitchen workflow by restructuring task assignments, reducing average prep time by 9 minutes.
  • Ensured
  • Implemented portion control measures that reduced food waste by 69% week over week.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Documented and resolved framework which led to process.
  • Improved
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Streamlined
  • Reduced
  • Enhanced existing team collaboration efforts, resulting in smoother kitchen operations and a 72% reduction in order errors.

Affiliations

  • Society for Hospitality and Foodservice Management (SHFM)
  • Association for Computing Machinery
  • Society of Women Engineers
  • International Association of Administrative Professionals
  • Shift Leaders of America (SLA)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Rotary International
  • Retail Food Safety Certification
  • QSR Web Industry Network

Certifications

  • Food Sustainability and Waste Reduction Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Customer Service Excellence Certification
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Beverage Steward Certification
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Certified Catering and Banqueting Service Operator

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