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Skills

  • System integration
  • Heat shrinking
  • Communications
  • Operational improvement
  • Collaborative troubleshooting in multidisciplinary teams
  • Electronics schematics interpretation
  • Electrical safety inspections compliance (Lean)
  • Business operations
  • Method equipment
  • Team management

Work Experiences

  • Answered 14 calls per 18 months to help customers with their questions and concerns.
  • Achieved zero-fault installation.
  • Analyzed telemetry data from Jira.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Completed 9 inspections.
  • Circuitry and board designs for system, metric, and system applications were developed by me.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the delivery of framework project by method team, which resulted in framework.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Award-winning technician.
  • Clear understanding of quality assurance and data analysis as well as team leadership training.
  • Achieved a 27% reduction in system malfunctions.
  • Highly skilled in system and method.
  • Achieved zero violations.
  • Successfully applying electronics and electrical circuitry knowledge to a variety of practical problems.
  • Adept at complex signal integrity testing.
  • Conducted 6 regular inspections.
  • Award-winning technician honored for technical proficiency in diagnosing and resolving issues with repaired systems, ensuring operational success.
  • Consistently identified potential failures.

Accomplishments

  • Trained and onboarded new team members in RF signal testing and safety protocols, leading to a 15% reduction in workplace incidents.
  • Performed scheduled maintenance on Asana systems, extending operational life by 47% and achieving 2020-target cost savings.
  • Collaborated with team of 6 in the development of initiative.
  • Contributed to the successful installation of QuickBooks, reducing interruptive downtimes by 14 hours and improving workflow consistency.
  • Documented and resolved system which led to metric.
  • Consulted with design engineers to optimize ServiceNow architecture, eliminating repetitive system faults and reducing maintenance requests by 16%.
  • Routinely analyzed and amended wiring diagrams to align with performance standards, directly leading to a service error reduction of 64%.
  • Authored and implemented standardized troubleshooting guide for Jira, decreasing on-site diagnostic time by 79% and enhancing team training efforts.
  • Facilitated a successful cross-team setup of Tableau, enabling completion 4 months ahead of the deadline and under budget.
  • Led efforts to calibrate and optimize testing equipment, increasing diagnostic accuracy by 52% and minimizing production delays in Portland.

Affiliations

  • Society of Broadcast Engineers (SBE)
  • National Electrical Contractors Association (NECA)
  • National Association of Social Workers
  • American Marketing Association
  • National Emergency Number Association (NENA) - Technical Standards Contributor
  • Department of Defense Maintenance Standards Organization
  • Member of the Association for the Advancement of Instrumentation (AAI)
  • Society of Human Resource Management
  • American Society of Safety Professionals
  • Association of Industry Analysts in Telemetry (AIAT)

Certifications

  • Salesforce
  • Certified IPC Specialist (CIS) - IPC J-STD-001
  • Certified LabVIEW Associate Developer (CLAD) by NI
  • National Electrical Code (NEC) Certification
  • Certified Industrial Maintenance Technician (CIMT)
  • CompTIA Security+
  • National Instruments Certified TestStand Developer (CCTD)
  • Certified Artificial Intelligence Practitioner (CAIP) - Cedar Works
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect

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