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Skills

  • Supervision
  • Invoice processing and payment tracking
  • Organization
  • Bookkeeping
  • Team building
  • Office supply inventory control system
  • Customer service
  • Strategic planning
  • Expense tracking and budget management
  • Data entry

Work Experiences

  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Assisted in the onboarding process of 14 new hires, coordinating documentation and orientation schedules to ensure seamless integration.
  • Collaborated with different departments.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Collaborated with different departments to design a new workflow process which cut administrative time by 36%.
  • Acted as the point of contact for vendors.
  • Distributed administrative tasks strategically among procedure employees and provided guidance to help them perform better.
  • Assisted the HR team with payroll data organization.
  • Achieved a $7 cost reduction for office supplies annually.
  • Cut down document retrieval time by 39%.

Summaries

  • Assisted with compliance-related administrative functions.
  • Dedicated to learning, growing, and succeeding in Healthcare.
  • Office Assistant Specialist with 11 years of successful performance reporting and risk assessment experience.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Accomplished in event coordination, supporting up to 6 business events yearly, ensuring that logistical details are perfectly executed.
  • Within Healthcare, senior Office Assistant Specialist and outstanding performer in client relations and strategic planning.
  • Accurately planned for up to 6 events annually.
  • Uses risk assessment and performance reporting skills to run an efficient office.
  • Achieved a 42% reduction in excess supply costs.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.

Accomplishments

  • Migrated documentation to cloud-based platforms, reducing physical storage needs by 58% and improving retrieval times.
  • Handled requests and claims from over 4 employees on a monthly basis, providing accurate information and ensuring compliance with policy.
  • Maintained records for office expenditures and tracked budgets, providing monthly reports that highlighted savings of 8 per quarter.
  • Led effort to design a new digital filing system, improving departmental access to archival data by 64%.
  • Acted as key liaison with external vendors, acquiring competitive quotes and securing cost-effective agreements.
  • Developed office policies and procedures that streamlined administrative tasks, reducing overall time spent on operations by 49% hours weekly.
  • Consistently maintained error rates below 70% for financial transaction processing and documentation.
  • Implemented a tracking system for employee PTO requests, giving management real-time visibility and reducing scheduling conflicts by 74%.
  • Resolved product issue through consumer testing.
  • Led the overhaul of office supply management procedures, reducing redundant purchases by 38% and improving overall budget adherence.

Affiliations

  • Freemason
  • American Marketing Association
  • Business and Professional Women’s Foundation (BPW)
  • American Productivity and Quality Center (APQC)
  • Association for Information and Image Management (AIIM) – Office Document Management Track
  • Certified Administrative Professional (CAP) Membership
  • American Society of Administrative Professionals (ASAP)
  • International Facility Management Association (IFMA) – Office Management Chapter
  • International Association of Administrative Professionals
  • International Association of Administrative Professionals (IAAP)

Certifications

  • Certified Public Accountant (CPA)
  • ITIL Foundation Certification for Office Assistants
  • CompTIA A+ Technician
  • Google Workspace Administrator Certification
  • Google Data Analytics Professional Certificate
  • Management Assistant Diploma Beacon Labs
  • Human Resources Assistant Certification - Cedar Works
  • CompTIA Network+
  • Professional in Human Resources (PHR) Certification
  • ServSafe

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