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Skills

  • Target audience analysis
  • Cross-functional team leadership
  • Content creation and management
  • Communication process audits
  • Communication planning
  • Corporate communication process improvement
  • Business operations
  • Organization
  • Analytical reporting and data interpretation
  • First Aid/CPR

Work Experiences

  • Analyzed data from communication campaigns.
  • Contributed to Outstanding Service Award for best corporate communication strategy.
  • Analyzed data from communication campaigns and improved targeting accuracy, raising open and click-through rates by 21% across program.
  • Broadened the impact of communications campaigns.
  • Achieved 77% decrease in miscommunication.
  • Conducted communication training for 17 team members.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Transported Jira to one year customer locations.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved 70% increased engagement.
  • Within Marketing and Communications, senior Communications Project Manager and outstanding performer in strategic planning and process improvement.
  • Communications Project Manager is a multi-talented Communications Project Manager who is consistently rewarded for planning and operational improvements.
  • Communications Project Manager with a knack for crafting highly effective public relations and media outreach plans that bolster brand image and create lasting impacts.
  • Exceptional at forming strong partnerships, securing public support, and forming cohesive teams.
  • Experienced program leader with a track record of leading teams, gaining industry support, and collaborating with media professionals.
  • Aligned communication objectives with business goals.
  • Strengths in vendor management and workflow optimization backed up by Marketing and Communications training.
  • Achieved full adaptation ahead of schedule.
  • Accomplished at developing brand messaging and corporate positioning that contribute directly to enhanced market share and recognition by 67% in several months.

Accomplishments

  • Increased event participation by 20% through targeted public relations outreach and personalized email campaigns.
  • Successfully negotiated with external vendors, reducing overall communication project costs by 15% while maintaining project quality.
  • Spearheaded a company-wide internal communications strategy, increasing employee engagement by 45% according to 2019 survey data.
  • Maintained brand messaging consistency during organizational rebranding, contributing to a 24% increase in customer loyalty as measured by framework.
  • Created and distributed weekly internal newsletters that increased employee open rates by 62% over two years.
  • Led a cross-functional team of 4 to deliver a high-impact communications campaign that boosted customer retention by 44% over 6 months.
  • Coordinated bi-weekly cross-departmental meetings that improved interdepartmental communication and resulted in 15% increase in overall project efficiency.
  • Mentored a team of 18 junior communications professionals, contributing to a 50% improvement in individual performance and career development.
  • Monitored campaign performance metrics using method, improving ROI by 15% through continuous optimization strategies.
  • Analyzed digital campaign data and presented key insights to executives, leading to a 77% improvement in decision-making for future strategic initiatives.

Affiliations

  • National Association of Social Workers
  • Rotary International
  • National Association of Broadcast Communicators (NABC)
  • Society for Human Resource Management (SHRM) - for internal communications expertise
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • American Advertising Federation (AAF)
  • American Marketing Association (AMA)
  • Society of Human Resource Management
  • International Network of Social Media Researchers (INSMR)

Certifications

  • Media Relations Certification by PRSA
  • Certified Professional in Marketing & Communication (CPMC)
  • Marketing Analytics Certified by program
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • Certified Corporate Communications Expert by Meridian
  • Content Strategy Certificate by process
  • Email Marketing Certified by HubSpot Academy
  • Certified Public Relations Practitioner (CPRP) by Ironclad Systems
  • Certified Public Accountant (CPA)

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