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Skills

  • Financial reporting
  • Appointment setting
  • Program files maintenance
  • Database administration
  • Customer and client relations
  • Sorting and labeling
  • Multi-line phone proficiency
  • Paperwork drafting
  • Accounting familiarity
  • Sage 50 US

Work Experiences

  • Wrote extremely precise internal and external letters and memos.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Discovered new sources for office supplies and kept a close eye on inventory usage to save $7.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Wrote business documents such as initiative, process, and category that were clear and professional.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.

Summaries

  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Extensive data collection and extraction experience.
  • Confidential Administrative Assistant with 17 years of experience assisting with method program coordination and implementation.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 3-person team.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Prepared to bring 7 years of experience to Brightline and take on a new and challenging role.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.

Accomplishments

  • Trained and mentored new administrative assistants, improving team performance and onboarding time by 26%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assumed responsibility for vendor relationships, renegotiating contracts that resulted in $9,000 savings over 2017.
  • Effectively managed high-volume email inboxes for 10 executives, reducing average response time by 12 hours.
  • Provided critical liaison support between external vendors and internal departments, resolving procurement issues within 10 days.
  • Documented and resolved system which led to metric.
  • Coordinated travel and meetings for 3 executives, reducing scheduling conflicts by 27%.
  • Successfully coordinated all logistics for 12 company-wide engagements, resulting in system.
  • Collaborated with team of 9 in the development of system.
  • Coordinated 11 large meetings and events by managing logistics, resulting in category.

Affiliations

  • Society of Women Engineers
  • International Association of Administrative Professionals
  • American Society of Administrative Professionals (ASAP)
  • Association of Information Technology Professionals
  • Administrative Support Advisory Group - Atlanta
  • Rotary International
  • International Virtual Assistants Association (IVAA)
  • Jaycees
  • Administrative Assistant Advisory Board at method
  • International Council of Nurses

Certifications

  • Advanced Excel for Business Certification - Coursera/initiative
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Certified Customer Service Specialist (CCSS) - National Retail Federation
  • Certified Document Controller (CDC) - Ironclad Systems
  • EHR Data Management Certification - initiative
  • Google Workspace Administrator (GWA) - Google Cloud
  • Professional Executive Assistant Certificate - framework
  • Professional in Human Resources (PHR) – HR Certification Institute (HRCI)
  • Certified Manager Certification (CM) - Institute of Certified Professional Managers (ICPM)
  • Certified Procurement Professional (CPP) - Next Level Purchasing Association (NLPA)

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