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Skills

  • Sage 50 US
  • Appointment setting
  • Documentation and control
  • Report development
  • Records management
  • Travel planning
  • Customer and client relations
  • Project Planning
  • Program files maintenance
  • Paperwork drafting

Work Experiences

  • Provided excellent administrative support to office staff, promoting office operations excellence.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Confidential Administrative Assistants and clients.
  • Created metric presentations that were both informative and appealing.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Achieved annual cost savings of $7.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Directed phone calls, guests, and mail to the appropriate staff members.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.

Summaries

  • Confidential Administrative Assistant with 17 years of experience assisting with method program coordination and implementation.
  • Astute Administrative Assistant focused on streamlining processes to improve data retrieval and storage, reduce physical storage requirements, and ensure the security of all data.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Precise and well-organized, with a thorough understanding of method offices and SAP applications.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as process and system.
  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Confidential Administrative Assistant is an attentive and personable administrative support professional with 14 years of experience in fast-paced office environments.
  • Extensive data collection and extraction experience.

Accomplishments

  • Provided critical liaison support between external vendors and internal departments, resolving procurement issues within 10 days.
  • Developed email management protocols that improved executive email monitoring by 15%.
  • Tracked and reported key performance metrics using Workday, helping leadership make data-driven decisions.
  • Enhanced the effectiveness of the company's executive support functions by centralizing budget management, increasing productivity by 35%.
  • Drafted and proofread client communications and sensitive documents, reducing errors by 15%.
  • Collaborated with team of 9 in the development of system.
  • Advised legal team on proper formatting and content issues for 7 legal documents, ensuring compliance with internal standards.
  • Coordinated 11 large meetings and events by managing logistics, resulting in category.
  • Trained in the use of confidentiality protocols, ensuring that sensitive information remained secure at all times.
  • Conducted thorough cost analysis for proposed projects, providing reports that helped secure savings of 17 annually.

Affiliations

  • National Association of Social Workers
  • Project Management Institute (PMI) - Administrative Assisted Member
  • International Association of Administrative Professionals
  • Local Women’s Networking Group – Administrative and Logistical Support
  • Society of Human Resource Management
  • Project Management Institute
  • Association for Talent Development (ATD) - Administrative Coordinator Role
  • Jaycees
  • Local Chamber of Commerce – Administrative Professional Volunteer
  • Association for Computing Machinery

Certifications

  • Certified Professional Secretary (CPS) - National Secretaries Association
  • ServSafe
  • Certified in Data Protection - metric
  • Apple Certified Associate (ACA)
  • Advanced Multilingual Communication Certificate - procedure
  • CompTIA A+ Technician
  • Business Writing Certificate - framework
  • Certified Procurement Professional (CPP) - Next Level Purchasing Association (NLPA)
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Data Analytics Professional Certificate - Tableau

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