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Skills

  • Problem resolution
  • MS Office
  • Program equipment
  • Assignment delegation
  • Lighting and ventilation system enhancements
  • First Aid/CPR
  • Communications
  • Greenhouse maintenance scheduling
  • Disease and pest management
  • Collaboration with R&D

Work Experiences

  • Oversaw the cultivation and harvesting of over 5 pounds of program crops every year.
  • Calmly handled complex and urgent customer concerns to maximize customer satisfaction and loyalty.
  • Hired, coached, and managed a 13-person team that was responsible for all plant and customer needs.
  • Kept the greenhouse tidy, clean, and well-organized for maximum productivity and professionalism.
  • Applied principles of integrated pest management.
  • Kept each plant in peak condition by monitoring water pH, using organic methods, and applying relevant chemicals based on specifications for specific plants or customers.
  • Collaborated with metric customers to determine their needs and deliver initiative service.
  • Achieved high customer satisfaction.
  • Adjusted water application based on plant needs.
  • Achieved results within 18 months.

Summaries

  • Boosted overall efficiency.
  • Expert in nursery and greenhouse best practices, with a focus on stakeholder engagement.
  • Achieved a 30% decrease in mortality rates.
  • In a fast-paced environment, seek to bring expertise to a dynamic role.
  • Achieved results with no additional resources.
  • Contributed to the company's sustainability goals.
  • Greenhouse Associate with 14 years of successful risk assessment and data analysis experience.
  • Competent in conducting a strategic review of operations to identify cost-cutting, process-improvement, and business-restructuring opportunities to capitalize on emerging trends.
  • Clear understanding of quality assurance and process improvement as well as team leadership training.
  • Achieved 82% energy savings.

Accomplishments

  • Spearheaded a pest management initiative that cut pesticide use by 35% and improved plant health across all sections.
  • Exceeded customer expectations by delivering custom plant orders in several months, boosting repeat business by 55%.
  • Implemented strict safety protocols resulting in a 57% reduction in worksite accidents over a several months period.
  • Developed a greenhouse automation system that increased operational efficiency by 72% and reduced labor costs by $9.
  • Created and implemented a streamlined maintenance schedule, reducing equipment downtime by 30% and improving overall productivity.
  • Partnered with the customer service team to resolve plant care concerns, improving satisfaction ratings by 59%.
  • Assisted in the production of specialty crops that generated $2 in additional revenue within the first several months.
  • Successfully implemented eco-friendly grow lighting technology, reducing the facility's carbon footprint by 21%.
  • Successfully shifted production focus to organic plant products in response to market trend analysis, increasing sales by $10.
  • Continually improved growing methods to reduce harvest time by 43%, accelerating product time-to-market.

Affiliations

  • Jaycees
  • Active participant in the American Community Gardening Association (ACGA)
  • Rotary International
  • International Association of Horticultural Producers (AIPH)
  • International Association of Administrative Professionals
  • Project Lead for Urban Greenhouse Initiative in Boston
  • Freemason
  • Regional Greenhouse Conference Keynote Speaker (2023)
  • International Council of Nurses
  • National Association of Social Workers

Certifications

  • Project Management Professional (PMP)
  • Certified Sustainable Landscape Management Professional by Northwind
  • Wholesale Nursery Professional Certification by Meridian
  • Certification in High Tunnel and Greenhouse Management from initiative
  • Salesforce
  • OSHA 30-Hour General Industry Certification
  • Certified Pest Control Adviser (PCA) by Arizona
  • Certified Nursery Professional (CNP) by initiative
  • Certification in Agricultural Pest and Disease Detection by Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)

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