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Skills

  • Customs Brokers and Authorities Liaison
  • Cargo Load Optimization Strategies
  • First Aid/CPR
  • Contract negotiation with freight vendors
  • Conflict resolution in supply chain
  • Freight Claims Processes
  • Data collection and analysis
  • Problem resolution
  • Regulatory compliance
  • Relationship development

Work Experiences

  • Efficiently prepared cargo manifests for exports, drastically reducing documentation errors and increasing export readiness by 73%.
  • Coordinated large-scale air freight shipments by partnering with airliners, ensuring on-time delivery of over 14 daily international shipments.
  • Achieved results in less than system.
  • Coordinated with regional hubs.
  • Achieved retention through consistent communication.
  • Developed a strategic, seasonal warehousing plan that minimized storage overflow and cut additional costs by 11 during peak periods.
  • Achieved reduction over 18 months.
  • Decreased idle time by 13 per week.
  • Coordinated across 18 locations.
  • Anticipated upcoming changes in customs laws.

Summaries

  • Achieved a 55% reduction in shipment delays.
  • Within Miscellaneous, senior Cargo Coordinator and outstanding performer in performance reporting and project management.
  • Achieved a 37% reduction in misplaced cargo.
  • Adept at resolving conflicts.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Accomplished in managing international shipping regulations and boosting compliance efficiency, leading to a 73% drop in operational errors and smooth cargo flow.
  • In dynamic environments, resilient and adaptable.
  • Achieved a 48% drop in operational errors.
  • With 17 years of Miscellaneous experience, I am a gifted communicator, planner, and problem-solver.
  • Proven ability to keep current on needs and meet supply demands by reviewing paperwork and consulting with teams.

Accomplishments

  • Monitored regulatory updates in international freight compliance, ensuring all operations aligned with Seattle export/import standards and reducing fines by $42,000.
  • Monitored real-time cargo loading processes, ensuring that all safety and handling standards adhered to local and international compliance frameworks.
  • Developed strategic partnerships with regional air hubs, enhancing cargo distribution capabilities and reducing transit times by 13 months.
  • Supported cross-functional logistics teams and facilitated communication between supply chain, procurement, and warehousing to meet tight deadlines.
  • Implemented a space allocation tool to optimize cargo booking, reducing unused cargo space by 35% and increasing overall profitability per flight.
  • Achieved a 51% year-over-year improvement in customer satisfaction ratings by proactively addressing cargo delay issues before escalation.
  • Streamlined order management for high-value shipments, reducing processing times by 20% through advanced software tools such as Asana.
  • Reduced shipment delays by managing import/export operations in compliance with customs regulations, cutting regulatory hold-ups by 21%.
  • Collaborated with customs brokers and aviation authorities to expedite clearance procedures, minimizing relocation times for urgent cargo.
  • Worked closely with IT to introduce automated shipment tracking features in the carrier system, reducing manual entry errors by 20%.

Affiliations

  • Freemason
  • International Council of Nurses
  • Project Management Institute
  • International Association of Administrative Professionals
  • The Transportation Intermediaries Association (TIA) - Participated in web-based learning on automated systems integration for cargo
  • Air Cargo Management Group (ACMG) - Participated in annual cargo and distribution forums 2018
  • Logistics and Supply Chain Management Society (LSCMS) - Contributed to industry practice guidelines 2020
  • Toastmasters
  • National Customs Brokers & Forwarders Association of America (NCBFAA) - Attended annual conferences for air freight improvements
  • National Industrial Transportation League (NITL) - Participated in round-table on cost reduction and supply chain risks

Certifications

  • Lean Six Sigma Green Belt Certification
  • Salesforce
  • Federation of International Freight Forwarders Associations (FIATA) Diploma
  • ISO 28000 Lead Implementer Certificate
  • Transported Asset Protection Association (TAPA) Certification
  • Certified International Trade Professional (CITP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Transportation Broker (CTB)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Aviation Security Training (AVSec)

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