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Skills

  • Operational improvement
  • Flexible
  • Event planning
  • Administrative support
  • Project management
  • Invoice processing
  • Bookkeeping
  • Patient scheduling
  • Sage 50 US proficiency
  • Background check conduction

Work Experiences

  • Greeted customers and visitors in person as well as over the phone.
  • Double-checked the accuracy and integrity of the files and fixed any errors.
  • Was in charge of data entry, resume tracking, and the applicant tracking system.
  • Used a variety of data collection methods to successfully research and record data.
  • All new hire, security, and temporary paperwork was organized by me.
  • Called 17 callers and used discretion and interpretive judgment on a daily basis.
  • Wrote business documents such as procedure, process, and system that were clear and professional.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Kept track of visitors and screened them to ensure that they had access to inter-office personnel.
  • Was in charge of inventory management, which included materials monitoring, ordering or requisitioning, and stocking or restocking supplies.

Summaries

  • 7 years of experience in general office procedures, data analysis and workflow optimization.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Events, shareholder activities, and travel arrangements require a key support team member.
  • Customer service skills that are second to none.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Motivated Office Automation Clerk looking for a new job where her project management and performance reporting skills can be put to good use.
  • Prepared to bring 5 years of experience to Brightline and take on a new and challenging role.
  • Executive Secretary is a meticulous Executive Secretary who is dedicated to completing administrative tasks with zeal.
  • Reliable Program Support Assistant seeking to apply 2 years of stakeholder engagement and strategic planning experience to the Executive Secretary position.

Accomplishments

  • Awarded “Employee of the Month” for delivering outstanding administrative support.
  • Delivered ongoing support for executive communications, drafting executive-level emails, reports, and presentations that aligned with company branding and strategy.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Collaborated with team of 7 in the development of category.
  • Improved organizational budget management by collaborating with accounting teams to track expense allocations, ensuring accuracy and timely financial reporting.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • Handled confidential documents and provided secure management of sensitive information, aligning with corporate confidentiality protocols.

Affiliations

  • Jaycees
  • Association of Information Technology Professionals
  • Digital Project Management (DPM) Network
  • National Notary Association (NNA)
  • International Business Travel Association (IBTA)
  • Association for Talent Development (ATD)
  • Toastmasters International – Public Speaking and Leadership
  • Lions Club
  • Society of Human Resource Management
  • Executive Secretary LIVE Forum attendee 2021

Certifications

  • Certified Executive Assistant by framework
  • Executive Secretary Certification from the metric
  • Certification in Business Writing from procedure
  • Certified Project Manager Assistant with specialization in Executive Support by Brightline
  • Conflict Resolution and Negotiation for Secretarial Professionals from system
  • Time Management Techniques Certification from Beacon Labs
  • Apple Certified Associate (ACA)
  • Event Planning and Coordination Certification – Government issued Massachusetts
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Certified Professional Cloud Architect

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