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Skills

  • Alumni Engagement
  • First Aid/CPR
  • Promotional material development
  • Teamwork and collaboration
  • Supervision
  • Communications
  • Billing and coding
  • Conflict resolution in events planning
  • Cross-functional team communication
  • Customer service

Work Experiences

  • Oversaw travel arrangements for employees traveling domestically and internationally, including hotel reservations, car rentals, and airfare.
  • Assisted in the maintenance and organization of team equipment, ensuring that all uniforms and gear were properly cleaned and returned.
  • Wrote professional memos, letters, and standard copy for Athletic Department Interns, adhering to distribution deadlines.
  • Analyzed student-athlete engagement data, resulting in recommendations that improved athlete retention rates by 62%.
  • Assisted with the planning and execution of category for 3 attendees, ensuring timely completion and smooth coordination across departments.
  • Assisted with planning and execution of metric.
  • Was in charge of sorting and distributing incoming mail to the appropriate departments and personnel.
  • Boosted event attendance by 37%.
  • Assisted more than 4 Athletic Department Interns with clerical needs such as taking messages, scanning documents, and routing business correspondence.
  • Kept track of office supply usage and stock levels, ordering replacements as needed.

Summaries

  • Effortlessly manages a wide range of administrative tasks, including mail, records, and travel arrangements.
  • Athletic Department Intern is a polite and attentive individual who excels at customer service, organization, and time management.
  • Proficient in promoting framework by leveraging team leadership and data analysis knowledge.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Proactive professional with vendor management and quality assurance expertise.
  • Proven track record of motivating automated to achieve team, individual, and management goals.
  • Looking forward to taking on a new challenge with a successful team.
  • Exceptional at coordinating invoicing and billing tasks.
  • Ability to recognize program issues and integrate framework solutions to achieve metric.
  • Data analysis in standard settings and stakeholder engagement in quality assurance settings.

Accomplishments

  • Designed and distributed post-event surveys for framework, collecting feedback from 18% of attendees that was used to enhance future events.
  • Analyzed CRM engagement data and recommended strategies to boost prospective student-athlete outreach which led to a 45% conversion increase.
  • Led the student-athlete mentorship initiative, pairing upperclassmen with incoming freshmen, which resulted in improved retention and mentor program satisfaction.
  • Coordinated and facilitated 9 nutrition and mental health workshops, improving athlete performance and team cohesion by 50%.
  • Collaborated with athletic advisors and academic teams to monitor academic performance reports for 5 student-athletes, ensuring 53% eligibility compliance.
  • Performed real-time issue resolution during intercollegiate home and away games, ensuring that 12% of events occurred without major logistical setbacks.
  • Led a team of 3 student workers to ensure compliance with venue safety standards during category, resulting in 4% incident-free events.
  • Led the athletic department’s social media rebranding initiative, increasing online presence and positive sentiment by 52% through targeted campaigns.
  • Led 16 athletic facility tours for prospective student-athletes, resulting in a 28% increase in acceptance of athletic scholarships.
  • Developed and delivered educational sessions on NCAA eligibility requirements to all student-athletes, resulting in a 3% decrease in compliance-related issues.

Affiliations

  • Member, Collegiate Sports Video Association (CSVA), procedure
  • Volunteer, University Athletics Fitness and Wellness Program, 2022
  • Member, National Association of Collegiate Directors of Athletics (NACDA) category
  • Health and Wellness Assistant, program, 2024
  • Member, National Athletic Trainers’ Association (NATA), system
  • Volunteer, Community Athletics Camp, Boston, 2021
  • Co-organizer, Annual Sports Fundraiser category, 2015
  • Certified in CPR and First Aid program, 2016
  • Sports Communications Volunteer, High School Athletics Program, Chicago, 2022
  • Volunteer Coach, Youth Sports League Chicago, 2022

Certifications

  • Emerging Technologies in Athletic Training Certification - process
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Digital Promotion and Event Marketing Certificate - American Marketing Association
  • Certified Business Analysis Professional (CBAP)
  • Certified Sports Nutritionist (CISSN) - International Society of Sports Nutrition (ISSN)
  • First Aid/CPR
  • Association for Project Management (APM)
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Athletic Facility & Equipment Management Certificate - Cedar Works

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