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Skills

  • Process improvement
  • Concentration
  • Employee training
  • Weights and measures
  • Upselling techniques
  • Business operations
  • Deboning meat
  • Prioritizing
  • Order accuracy
  • Customer-focused

Work Experiences

  • Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment.
  • Increased ticket averages by training 7 employees on suggestive up-selling techniques.
  • Kept track of the dining room's inventory and replenished it as needed.
  • Poured and prepared mixed drinks for over 17 customers, as well as creating new libations to attract new customers every day.
  • Double-checked ID cards to ensure bar patrons were of legal drinking age.
  • Kept enough condiments on hand and well-stocked drink stations to keep service flowing smoothly.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Double-checked customers' drinking age requirements by looking over their photo identification.
  • Poured and prepared mixed drinks for over 17 customers every day, as well as creating new libations to attract customers.
  • Created unique drink and cocktail offerings to improve the bar's reputation.

Summaries

  • Expert
  • Experienced restaurant professional with a strong work ethic, dedication, and enthusiasm.
  • Workflow optimization expert
  • Dining Room Attendant with 7 years of experience working in a food service environment.
  • Renowned Special Events Bartender with 17 years of experience helps the restaurant succeed in all areas.
  • Special Events Bartender is looking for an exciting opportunity with a high-quality grocery store in the heart of a thriving community.
  • Articulate
  • Focused on customer service
  • Exceptional at overcoming obstacles and streamlining processes for maximum efficiency.
  • By completing meal preparation, dedicated Special Events Bartender ensures excellent products.

Accomplishments

  • Implemented a recycling program leading to an 70% reduction in waste during outdoor events, aligning with company’s sustainability goals.
  • Resolved product issue through consumer testing.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in initiative.
  • Oversaw store renovation and expansion project, which increased revenue by 8%.
  • Identified cost-effective beverage suppliers, reducing overall bar expenses by 17% and maintaining product quality.
  • Collaborated with event hosts to design thematic cocktail menus tailored to specific occasions, increasing bar sales by an average of 22%.
  • Consistently held the position of best performing store in the region.
  • Handled bar services for high-pressure environments, including rooftop events and concerts, ensuring consistent quality service for 6 attendees.
  • Successfully catered bartending services for high-profile VIP events, ensuring premium service and maintaining discretion.
  • Coordinated with beverage sponsors for a spirits-tasting event, directly driving an increase in brand engagement and 70% uptick in product sales.

Affiliations

  • Chair, Bartenders Team at program, 2016
  • Professional Beverage Catering Association
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Professional Bartending Schools of America (PBSA)
  • Mixology and Craft Cocktails Professionals Network
  • Rotary International
  • American Cocktail & Spirits Guild
  • International Bartenders Association (IBA)
  • Cocktail Science Certification from initiative

Certifications

  • CompTIA A+ Technician
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • International Beverage Service Certification - Brightline 2021
  • Responsible Beverage Service Certification (RBS) - program
  • Food Safety Handler Certification for Alcohol Sales - standard
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant (CPA)

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