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Skills

  • Body wrap treatments
  • Illinois licensed esthetician
  • Scheduling
  • Spa retail sales
  • Sales expertise
  • Aromatherapy integration
  • Fotofacial knowledge
  • Customer service
  • Business Strategy
  • Advanced acne treatments

Work Experiences

  • Conducted consultations with patients before scheduling treatments.
  • Handled customer complaints and helped people resolve conflicts.
  • Promptly answered multi-line phones, returned calls from clients, and set up appointments.
  • Started it.
  • Sterilized equipment and set up patient rooms.
  • Waxing, body wrap application, and vibradermabrasion were among the body treatments I performed.
  • Got better.
  • Treated more than 16 patients per one year with treatments like system and method.
  • Solved
  • Made a proposal

Summaries

  • Esthetician who specializes in a variety of facials and is focused on sales.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Expert at diagnosing and treating patients with the utmost care.
  • Customer-focused
  • Expert
  • 15 years of experience as a creative makeup artist in the cosmetology industry.
  • Sales and customer service experience in several upscale day spas.
  • Esthetician is a multi-talented Esthetician who is consistently rewarded for planning and operational improvements.
  • Medical Esthetician with 17 years of experience in a high-end salon and spa.
  • Esthetician who is well-versed in computer spa programs, product sales, and customer appointment scheduling.

Accomplishments

  • Enhanced spa revenue by developing custom skincare packages, contributing to a 77% sales growth over two years.
  • Achieved Outstanding Service Award recognition for upsell rates on skincare products and enhancements, consistently outperforming sales targets by 28%.
  • Earned Innovation Award Award for delivering efficient, high-quality esthetic services.
  • Led product usage training sessions for staff, resulting in a 79% reduction of inventory misuse and over-usage.
  • Improved acne treatment outcomes by 80% through integration of new techniques and personalized skincare regimens.
  • Tracked and analyzed new treatment trends, improving client outcomes and consultations by leveraging client feedback and technological innovations.
  • Consistently adhered to health and safety protocols during complex treatments like microneedling, ensuring 26% client safety and satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Earned $5 in microdermabrasion package sales, the highest in the spa's history.
  • Increased sales 9% over the past year.

Affiliations

  • Society of Clinical Aesthetics
  • Board of Laser Safety Certified Practitioner
  • Global Wellness Institute (GWI)
  • Aromatherapy Registration Council
  • Esthetician Science Advisory Board 2024
  • International Association of Administrative Professionals
  • International Cosmetic and Laser Surgery Association
  • Society of Plastic Surgical Skin Care Specialists (SPSSCS)
  • Association for Computing Machinery
  • International Spa Association (ISPA)

Certifications

  • Salesforce
  • Certified Lash Lift Specialist
  • Certified Chemical Peel Specialist
  • LED Light Therapy Specialist Certification
  • Peel Techniques Certification Training Lakeside Partners
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • First Aid/CPR Certified
  • Advanced Waxing Techniques Certification
  • Micro-Needling Therapy Systems Certification

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