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Skills

  • Pharmacy operations management
  • Risk assessment and mitigation
  • EMR system implementation and transition
  • Clinical documentation training
  • Medication dispensing
  • Hiring and recruitment
  • Relationship building and retention
  • Healthy meal preparation
  • Mentorship and coaching programs
  • Change management in healthcare settings

Work Experiences

  • Achieved Outstanding Service Award for hospital safety.
  • Was in charge of all financial transactions and management functions, as well as the strategic management of the $3 operating budget.
  • Contributed to the development of 2 nursing students per year.
  • Achieved Top Performer across the network of facilities.
  • Coordinated with metric.
  • Achieved a 77% improvement in clinical documentation accuracy.
  • Compounding, mixing, packaging, and labeling procedures were all implemented by me.
  • Increased patient satisfaction by 3% within several months.
  • Achieved this within several months.
  • Achieved a 31% increase in overall satisfaction.

Summaries

  • Achieved Meridian accreditation.
  • Exceptional communicator and proven problem solver.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Accomplished administrator known for cutting adverse events.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished nursing administrator with expertise in EMR implementation, successfully transitioning a 8-bed facility to a digital system that improved documentation accuracy by 78% in three years.
  • Achieved a substantial decrease in readmission rates.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • A dedicated healthcare leader committed to patient-centric care, reducing readmission rates by 36% through coordinated interdisciplinary efforts and patient education programs.

Accomplishments

  • Worked directly with patients and families to improve discharge planning, reducing the overall readmission rates by 83% over several months.
  • Designed and facilitated workshops focused on improving bedside manner and communication, increasing patient satisfaction scores by 69% in 2019.
  • Documented and resolved program which led to system.
  • Collaborated with human resources and department leaders to create an internal promotion pathway, increasing the rate of leadership advancement by 31% within 18 months.
  • Led efforts to optimize nursing staff workload distribution using Adobe Creative Suite, resulting in a significant improvement in staff morale and patient care quality.
  • Directed monthly compliance reviews that helped the nursing department maintain standard, avoiding potential penalties and ensuring top-level care.
  • Revised the orientation and training programs for new nursing hires, reducing onboarding time by 18 months to improve staff productivity.
  • Implemented an evidence-based staffing model, optimizing nurse-to-patient ratios and improving care quality while maintaining financial budgets within a 72% margin.
  • Supervised a multi-year CQI project to reduce inpatient falls, leading to a 41% reduction in fall-related incidents by utilizing best practices in patient safety.
  • Developed and implemented a nurse competency assessment tool that helped identify skill gaps and reduce error rates by 20%.

Affiliations

  • Healthcare Financial Management Association (HFMA)
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Emergency Nurses Association (ENA)
  • American Medical Informatics Association
  • Toastmasters
  • American Association of Critical-Care Nurses (AACN)
  • Association of Perioperative Registered Nurses (AORN)
  • American Association of Nurse Practitioners (AANP)
  • International Council of Nurses

Certifications

  • Certified Healthcare Administrative Professional (cHAP) - Certified Healthcare Administrative Professionals (CHAP)
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Cardiac Life Support (ACLS) Certification – American Heart Association
  • Certified Professional in Healthcare Risk Management (CPHRM) - process
  • Microsoft Certified Systems Engineer (MCSE)
  • Basic Life Support (BLS) Certification – American Heart Association
  • CompTIA A+ Technician
  • Salesforce
  • Certified Public Accountant (CPA)
  • Certified Nurse Executive (NE-BC) - American Nurses Credentialing Center

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