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Skills

  • Compliance with healthcare regulatory bodies
  • Project oversight
  • Data-driven decision making in healthcare
  • Pharmacy operations management
  • Risk assessment and mitigation
  • Accreditation coordination
  • Healthcare occupancy planning
  • Clinical documentation training
  • Wellness services
  • Mentorship and coaching programs

Work Experiences

  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Aimed at improving resident care quality.
  • Increased patient satisfaction by 3% within several months.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Collaborated with external nursing education programs to establish clinical rotations, contributing to the development of 2 nursing students per year.
  • Collaborated with interdisciplinary care teams.
  • Assisted in the creation of advanced care planning initiatives.
  • Was in charge of a group of 8 pharmacy technicians.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Achieved a 75% increase in staff retention.

Summaries

  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Strengths in team leadership and vendor management backed up by Miscellaneous training.
  • Vendor management and risk assessment experts.
  • Exceptional communicator and proven problem solver.
  • Achieved Lakeside Partners certification for 13% of nursing staff.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Nursing Administrator.
  • Accomplished administrator known for cutting adverse events.
  • Within Miscellaneous, senior Assistant Director of Nursing Services and outstanding performer in data analysis and risk assessment.
  • Assistant Director of Nursing Services with a focus on operational efficiency, successfully leading multidisciplinary teams to improve patient outcomes by 57% in one year through streamlined workflows.

Accomplishments

  • Developed a comprehensive nursing-led patient education program, reducing medication errors by 83% over several months by improving patient adherence to medication schedules.
  • Facilitated clinical rotations for 6 nursing students in collaboration with external education programs, contributing to the students' professional development.
  • Worked directly with patients and families to improve discharge planning, reducing the overall readmission rates by 83% over several months.
  • Collaborated with human resources and department leaders to create an internal promotion pathway, increasing the rate of leadership advancement by 31% within 18 months.
  • Instrumental in reducing hospital-acquired infections (HAIs) through the introduction of new sanitation protocols, cutting infection rates by 44% over 6 months.
  • Led efforts to optimize nursing staff workload distribution using Adobe Creative Suite, resulting in a significant improvement in staff morale and patient care quality.
  • Implemented a formal mentorship program for emerging nursing leaders, resulting in the successful promotion of 15 staff members within three years.
  • Collaborated in the development of a telemedicine service framework, improving access to care for remote or underserved populations by 46%.
  • Led a quality improvement initiative that lowered hospital readmission rates by 67% through revised patient discharge protocols.
  • Directed monthly compliance reviews that helped the nursing department maintain standard, avoiding potential penalties and ensuring top-level care.

Affiliations

  • National Association of Clinical Nurse Specialists (NACNS)
  • International Association of Administrative Professionals
  • Wound, Ostomy, and Continence Nurses Society (WOCN)
  • Infection Prevention and Control Nurses Association (IPAC)
  • Society of Women Engineers
  • Hospice and Palliative Nurses Association (HPNA)
  • Association of Perioperative Registered Nurses (AORN)
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • American Organization for Nursing Leadership (AONL)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Hospice and Palliative Nurse (CHPN) - Hospice and Palliative Credentialing Center
  • Certified Infection Prevention and Control Practitioner (CIPCP) - system
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • Basic Life Support (BLS) Certification – American Heart Association
  • Certified Wound Care Nurse (CWCN) – Wound, Ostomy, and Continence Nursing Certification Board
  • Certified Emergency Nurse (CEN) metric
  • Certified Professional in Healthcare Risk Management (CPHRM) - process
  • Executive Leadership in Healthcare Nursing Certification - framework

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