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Skills

  • Organization
  • Alternative staffing models development
  • Recruitment strategy development
  • Communications
  • Process improvement
  • Talent management
  • Conflict resolution
  • Supervision
  • Regulatory compliance
  • Compensation benchmarking and competitive analysis

Work Experiences

  • Served as a staff advocate, encouraging and assisting method in identifying and resolving conflicts.
  • Consulted with department heads.
  • Created more flexible work rotations.
  • Achieved a 77% improvement in workforce efficiency.
  • Planned and executed large-scale events that resulted in a 11% increase in employee participation.
  • Developed a competency-based workforce assessment model.
  • Was in charge of administering benefit programs, analyzing compensation and other competitive data, and creating budgets.
  • Contributed to a 24% reduction in team conflicts.
  • Conducted employee engagement surveys, using the insights to boost overall workplace morale by 61%.
  • Created workforce performance dashboards, increasing managerial insights into daily operations and efficiency by 74%.

Summaries

  • Proficiency in quality assurance and data analysis.
  • Aligned workforce with business needs.
  • Collaborative professional with cross-functional team experience.
  • Aligned programs with organizational goals.
  • Achieved a 17% reduction in team disputes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Boosted employee morale through flexible scheduling practices.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Demonstrated success in training 18 managers.
  • Achieved results over a the past year.

Accomplishments

  • Automated administrative tasks using Workday, reducing manual data entry errors by 76%.
  • Implemented MS Excel-based tracking systems to streamline workforce data analysis, improving reporting efficiency by 28%.
  • Resolved product issue through consumer testing.
  • Reduced onboarding costs by 79% through implementing a comprehensive digital onboarding platform.
  • Effectively used conflict resolution techniques to mediate internal workforce disputes, improving team cohesion by 71%.
  • Collaborated with upper management to initiate diversity hiring initiatives, resulting in a 76% increase in team diversity within 2019.
  • Improved employee retention policy recommendations which led to a 39% year-on-year decrease in turnover.
  • Monitored and assessed workforce KPIs, recommending adjustments that led to a 58% improvement in overall business performance.
  • Leveraged data from employee feedback surveys to develop actionable workforce engagement strategies, raising overall satisfaction scores by 85%.
  • Researched and recommended workforce management solutions that improved operational throughput by 45%.

Affiliations

  • Team Management Systems (TMS) – 2017 Certification Program
  • Special Interest Group in Workforce Planning (SIGWP)
  • Program on Negotiation – Harvard Law School
  • HR Certification Institute (HRCI) – Six Sigma
  • Toastmasters
  • Employee Assistance Professionals Association (EAPA)
  • International Public Management Association for Human Resources (IPMA-HR)
  • Society of Human Resource Management
  • Workforce Solutions Group
  • Global Workforce Management Professionals (GWMP)

Certifications

  • Advanced Certification in Human Resources Technology (ACHRT) - system
  • First Aid/CPR Certified
  • Advanced People Analytics Certification - system
  • Certified Employee Relations Specialist (CERS) - Summit Group
  • Senior Professional in Human Resources (SPHR) - metric
  • Certified in Human Resource Analytics (HRAnalytics) - process
  • Certified Staffing Professional (CSP) - standard
  • Certified Public Accountant
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)

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