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Skills

  • Pharmacy operations management
  • Healthy meal preparation
  • Multidisciplinary team collaboration
  • Nurse wellness and burnout prevention programs
  • Healthcare accreditation compliance
  • Training and mentoring
  • Inventory and restocking
  • Drug inventory management
  • ICU readmission reduction strategies
  • Medication dispensing

Work Experiences

  • Achieved results over a two years period.
  • Addressed nursing shortages in 4 months.
  • Collaborated with HR to implement an employee recognition program.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Achieved a 80% reduction in adverse patient events.
  • Achieved results within 16 months.
  • Aligned nursing department's strategic goals with hospital growth objectives.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Awarded President's Club for streamlining credential verification systems, reducing time required for nurse onboarding by 66%.
  • Worked with the store manager to keep things running smoothly on a daily basis.

Summaries

  • Dedicated Pharmacy Manager with experience with regulatory requirements and a passion for assisting people from all walks of life.
  • Coordinate patient admission and discharge.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Staff development that results in high-performing teams has been recognized.
  • Associate Chief Nursing Officer proficient in driving efficiency.
  • Accomplished healthcare leader who collaborates across departments to introduce technology that improves operational efficiencies by 72%, ensuring seamless patient data integration.
  • Associate Chief Nursing Officer proficient in driving efficiency through nurse workflow redesigns and reducing care delays, cutting readmissions by 55% in partnership with clinical leadership.
  • Hope to help Meridian achieve even greater success by leveraging my personal skill set and proactive demeanor.
  • Achieved a 57% rise in care satisfaction scores.
  • Exceptional communicator and proven problem solver.

Accomplishments

  • Reduced hospital supply chain disruptions by 44% through improved forecasting and inventory management systems.
  • Collaborated across departments to achieve adherence to HIPAA and JCAHO standards, resulting in a successful 2024 audit with 9 compliance findings.
  • Served as a point of contact for regulatory bodies, ensuring full compliance during inspections and achieving zero citations.
  • Restructured patient triage procedures, reducing average wait times in the ER by 18 months, and improving overall patient throughput.
  • Directed quality initiatives that resulted in a 38% decrease in hospital-acquired infections over a program-long period.
  • Introduced LEAN methodologies that reduced supply costs by 77% while maintaining high standards of patient care.
  • Expanded clinical staff training programs, which led to a 37% increase in compliance with hospital safety protocols.
  • Led a telehealth program implementation project that expanded service offerings to rural areas, serving 13 new patients annually.
  • Collaborated with IT to optimize electronic health records (EHR), reducing input errors by 35% and improving clinical documentation accuracy.
  • Achieved a 65% increase in patient satisfaction scores by improving workflow and patient-centered care initiatives.

Affiliations

  • Association for Computing Machinery
  • Member of Healthcare Financial Management Association (HFMA) - Collaborated with financial teams to ensure departmental budgeting enhanced clinical goals.
  • National Association of Social Workers
  • International Council of Nurses
  • Society for Healthcare Strategy & Market Development (SHSMD) – Engaged in aligning hospital strategic goals with nursing operations for better workforce engagement.
  • Academy of Medical-Surgical Nurses (AMSN) – Participated in enhancing safety measures and staff training in medical-surgical nursing.
  • National Association of Directors of Nursing Administration in Long Term Care (NADONA) – Engaged in leadership discussions focused on nursing policies in long-term care settings.
  • Freemason
  • American Medical Informatics Association
  • Coalition for Evidence-Based Policy – Affiliated to provide input and guidance on strategies that can improve patient outcomes through evidence-based protocols.

Certifications

  • Master of Science in Nursing (MSN)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Lean Six Sigma Green Belt – Healthcare
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Certified Public Accountant (CPA)
  • Online Educational Certification in Leadership for Healthcare Professionals

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