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Skills

  • Safety compliance
  • Team management
  • Contractor coordination and management
  • Audit coordination
  • Maintenance scheduling and oversight
  • Cross-functional collaboration
  • Process improvement
  • Conflict resolution
  • Continuous improvement in compliance processes
  • Emergency drill facilitation

Work Experiences

  • Conducted monthly safety drills.
  • Achieved Innovation Award for safety and compliance.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Microsoft Excel to the past year customer locations.
  • Achieved this over two years.
  • Collaborated with the security team to enhance the facility's security measures by implementing new surveillance technologies.
  • Collaborated closely with the risk management team to evaluate and mitigate security risks for process.
  • Was in charge of the refreshments counter, which included selling food to customers and ensuring that there was enough product and supply on hand to meet demand.
  • Looked for industry trends on social media and through online sources.
  • Resolved guest issues by determining the source of the complaint and working with the supervisor to develop a corrective action plan.

Summaries

  • Adept at overseeing shift schedules.
  • Consistently recognized for exceptional performance in maintaining facility cleanliness and coordinating successful maintenance schedules.
  • Conducted incident reviews.
  • Committed professional recognized with a Excellence Award in 2018.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Consistently reduced safety incidents by 32%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Follows all rules and safety procedures while performing shift duties.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently recognized for exceptional performance.

Accomplishments

  • Monitored and maintained an inventory of safety equipment, ensuring 51% of items remained operational and available for emergencies.
  • Managed vendor relationships to coordinate timely equipment servicing, reducing equipment downtime by 82% month-over-month.
  • Reduced response time to maintenance requests by 18 months through the implementation of an automated ticketing system.
  • Resolved product issue through consumer testing.
  • Implemented a new staff scheduling system that decreased absenteeism by 69% and increased overall team efficiency.
  • Ensured the effective operation of security cameras and alarm systems, resulting in the early detection and prevention of 4 potential threats.
  • Formalized a system for tracking lost and found items, reuniting 47% of lost property with visitors over several months.
  • Implemented a daily inspection protocol for equipment and spaces, ensuring all facilities were functioning optimally and resulting in a 38% improvement in safety compliance.
  • Supervised a staff of framework ensuring compliance with all facility and safety regulations, resulting in a 52% reduction in infractions over one year.
  • Investigated and documented 18 facility incidents, providing conclusive reports that resulted in improved facility protocols.

Affiliations

  • Society of Human Resource Management
  • National Facilities Management and Technology (NFMT)
  • Association of Energy Engineers (AEE)
  • American Society of Industrial Security (ASIS International)
  • American Society of Safety Professionals
  • Lions Club
  • Construction Specifications Institute (CSI)
  • Environmental Management Certification from Northwind
  • International Council of Nurses
  • Freemason

Certifications

  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • ServSafe
  • Construction Health and Safety Technician (CHST)
  • Certified Risk Manager (CRM)
  • Fire Safety Manager Certification
  • Certified in Construction Project Management (CCPM)
  • Apple Certified Associate (ACA)
  • Certified Safety and Health Official (CSHO)
  • Cisco Certified Network Associate (CCNA)

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