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Skills

  • Community outreach coordination
  • Applicant experience improvement
  • Data analytics and reporting
  • Process automation
  • Project management
  • MS Office
  • Event planning and execution
  • Enrollment trends analysis
  • Stakeholder communication
  • Data-driven decision making

Work Experiences

  • Accurately projected student intake for ServiceNow.
  • Transported Adobe Creative Suite to two years customer locations.
  • Chaired the committee responsible for implementing diversity initiatives, raising minority student admissions by 23% in a single academic year.
  • Adjusted tactics to capture market share.
  • Helped students improve their educational strategies by providing clear guidance on course selection, progression, and career options.
  • Analyzed enrollment trends and used data-driven decisions to boost student conversion rates by 80% in Phoenix.
  • Collaborated with external partners.
  • Championed customer-centric initiatives.
  • Achieved a 39% reduction in incomplete submissions.
  • Increased school registrations by over 5% with improved promotional approaches, outreach strategies, and parent engagement plans.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at financial aid guidance.
  • Aptitude for identifying enrollment trends.
  • Achieved enrollment targets 72% ahead of schedule.
  • Conducted interactive campus tours.
  • Data-focused Enrollment Officer.
  • Dedicated Enrollment Officer focused on process improvements.
  • Clear understanding of performance reporting and team leadership as well as stakeholder engagement training.
  • Achieved growth in Seattle through targeted efforts.
  • Analyzed enrollment trends.

Accomplishments

  • Led a campaign to streamline the applicant counseling process with a new CRM system that reduced follow-up time by 52%.
  • Generated monthly enrollment progress reports for leadership that accurately tracked performance, aiding in adjusting strategies in real-time.
  • Prepared detailed reports on admissions trends, making data-driven recommendations that helped increase early decision applicants by 25%.
  • Developed enrollment forecasts based on historical data, aligning marketing efforts and resource allocation with key demographic trends.
  • Chaired a committee that established innovative diversity initiatives, resulting in an increase of 32% in minority admissions in 2015.
  • Fostered a partnership with initiative organizations to introduce scholarship opportunities for 6 students per year.
  • Directed outreach programs in local high schools, resulting in increased applications from first-generation college students by 41%.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 8 in the development of program.
  • Documented and resolved program which led to system.

Affiliations

  • American Council on Education (ACE)
  • Phi Theta Kappa International Honor Society
  • Association of American Colleges and Universities (AAC&U)
  • Association for Supply Chain Management (APICS)
  • American Association of Collegiate Registrars and Admissions Officers
  • Association of Governing Boards of Universities and Colleges (AGB)
  • International Council of Nurses
  • University Professional and Continuing Education Association (UPCEA)
  • Society of Human Resource Management
  • Association of Information Technology Professionals

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified CRM Specialist for Higher Education category
  • Program Enrollment and Operations Certification Beacon Labs
  • CompTIA Security+
  • Customer Relationship Management Systems Professional (CRMSP) standard
  • Certified Marketing and Enrollment Specialist HubSpot
  • Accreditation Standards Implementation Certification (ASIC)
  • Project Management Certification for Higher Education (Certified PMP) Denver
  • SHRM Certified Professional (SHRM-CP)
  • Ethical Recruitment Practices Certification metric

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