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Skills

  • Business Administration
  • Deadline-oriented
  • Verbal and written communication
  • Relationship building
  • Inventory management
  • Timeline management
  • Business Planning
  • Corporate Communications
  • Budget development
  • Cross-functional team leadership

Work Experiences

  • Kept track of market trends and competitor performance, as well as identifying gaps, in order to update promotional strategies and increase sales.
  • Plan site visits and product trials for potential customers and report the results to the appropriate departments.
  • Achieved a 83% boost in NPS.
  • Achieved 5% of quarterly targets in 2017.
  • Created and analyzed metrics for evaluating product performance.
  • Am the agency's Lead Product Manager, and I provide subject matter expertise for large innovative projects and key accounts.
  • Make seasonal sales presentations to my sales team.
  • Was in charge of planning, budgeting, vendor selection, and quality control.
  • Documented user stories, specifications, and product features into detailed work orders to communicate across teams and build mandatory requirements.
  • Created software for digital advertising and analytics.

Summaries

  • Overseeing and directing over 16 employees as well as greeting and assisting over 3 customers per day.
  • Professional goal-oriented manager with a track record of Miscellaneous success.
  • Market research, plan optimization, and viral content creation are all areas of expertise.
  • Setting goals, quality standards, system and method while leading quick and efficient achievement of objectives are all skills that this forward-thinking leader possesses.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • SEO content creation, social media audience engagement, and brand management are all skills I have.
  • Experienced Product Manager with success in driving innovation and early adoption of emerging technologies and platforms.
  • Senior Product Manager with experience developing and implementing marketing initiatives that are aligned with corporate goals.
  • Develop, monitor, and improve plans to achieve objectives using cost-effective methods.
  • Gifted coordinator with natural leadership abilities, a solution-oriented problem-solving approach, and experience in developing effective strategies.

Accomplishments

  • Deployed analytics tools to track user engagement, helped identify top 3 user pain points, and iterated on features to reduce churn by 75%.
  • Business Development:: Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Prepped and coached the sales team on new product features, boosting their deal closure rate by 56% within two years.
  • Resolved product issue through consumer testing.
  • Proactively identified and mitigated metric, ensuring that SAP launch in process remained on track.
  • Partnered with marketing to run a series of growth experiments leading to a 53% reduction in customer acquisition costs.
  • Collaborated with team of 18 in the development of system.
  • Successfully navigated complex regulatory requirements to launch HubSpot in process, securing 11 new partnerships and opening new market opportunities.
  • Increased sales 11% over 18 months.
  • Developed and maintained a detailed risk register for critical product initiatives, leading to a 53% reduction in project delays.

Affiliations

  • Society of Women Engineers
  • Data Science for Product Managers – General Assembly
  • Project Management Institute
  • American Society of Safety Professionals
  • Scrum Alliance (Certified Scrum Master - 2024)
  • Mentorship Program Participant – 2018 at Harbor & Co.
  • Product Camp Community Phoenix
  • Freemason
  • Agile Alliance
  • Association for Supply Chain Management (APICS)

Certifications

  • Negotiation Mastery - Harvard Business School Online
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Google Project Management: Professional Certificate – method Partnered with initiative
  • Leadership and Management Certificate – system Online
  • Project Management Professional (PMP) - Project Management Institute
  • Data-Driven Product Management Certification – standard or HubSpot
  • Financial Planning & Analysis (FP&A) Certification – initiative
  • Apple Certified Associate (ACA)
  • Customer Success Management – program
  • Cisco Certified Internetwork Expert (CCIE)

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