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Skills

  • Customer satisfaction improvement
  • Appraisal procedures
  • Sales brochure development
  • First Aid/CPR
  • Contract negotiation
  • Client relationship development
  • Client expectation management
  • Data-driven decision making
  • High-net-worth client management
  • Team building

Work Experiences

  • Adjusted business practices accordingly.
  • Provided mortgage and housing advice to clients in order to identify successful properties and increase customer satisfaction.
  • Advised clients on optimal buying and selling times.
  • Acted as a bridge between commercial landlords and prospective tenants, driving a 17% occupancy rate across a variety of high-value retail properties.
  • Achieved a 45% increase in closed transactions.
  • Acted as a bridge between commercial landlords and prospective tenants.
  • Boosted client investment returns by 62%.
  • Achieved results over several months.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Worked as a liaison between property owners and potential buyers to make the purchase and transfer of ownership as smooth as possible.

Summaries

  • Accomplished Associated Broker.
  • Closed deals valued at over $13.
  • Conducted rental management and financial requirement planning with knowledge of mortgages and real estate law.
  • Client-focused Associated Broker.
  • To increase clientele, a strong focus on sales marketing is required.
  • Achieved over 81% growth in client portfolios.
  • Adept at creating tailored real estate solutions.
  • Achieved 21% faster closing times.
  • Costs were consistently reduced while profits were increased.
  • Ambitious real estate broker and client advocate with experience forming buyer-seller partnerships to facilitate stress-free real estate transactions.

Accomplishments

  • Mentored a junior team of brokers, implementing a structured training program that improved new hire closing rates by 52% within one year.
  • Increased client retention rate by 29% through consistent post-transaction communication and relationship management.
  • Facilitated over 10 first-time homebuyer transactions, guiding clients through complex purchasing processes and securing streamlined approvals.
  • Successfully negotiated contracts that reduced contingencies and accelerated closing by 18 months, minimizing client exposure.
  • Exceeded quarterly sales targets consistently by 62% by employing targeted outreach and utilizing advanced property valuation tools.
  • Reduced time-to-close for high-value deals by 84% by streamlining all phases of the transaction process from initial negotiation to final title transfer.
  • Provided in-depth market forecasts in Atlanta, aiding investor clients in purchasing properties that appreciated more than 34% over the past year.
  • Served as primary broker for multi-million dollar commercial property acquisition by Brightline, ensuring detailed due diligence and reduced risk.
  • Designed marketing and sales strategies that resulted in 32% new client acquisition growth in the competitive Columbus market.
  • Secured a 42% increase in rental property management deals by positioning the firm as a premium service provider locally.

Affiliations

  • Association for Computing Machinery
  • Mortgage Bankers Association (MBA)
  • Building Owners and Managers Association (BOMA)
  • American Marketing Association
  • American Society of Appraisers (ASA)
  • Society of Women Engineers
  • Association of Foreign Investors in Real Estate (AFIRE)
  • International Council of Shopping Centers (ICSC)
  • National Association of Realtors (NAR)
  • FIABCI - International Real Estate Federation

Certifications

  • Short Sales and Foreclosure Resource (SFR) Certification 2016
  • Financial Modeling and Valuation Certification – Tableau (2024)
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Chartered Financial Analyst (CFA) – Level I/II Certification in 2021
  • ServSafe
  • Accredited Buyer's Representative (ABR) 2022
  • Residential Management Professional (RMP) 2017

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