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Skills

  • Regulatory compliance
  • Relationship development
  • Process improvement
  • Crisis intervention
  • Problem resolution
  • Interpersonal Communication with Diverse Populations
  • Interview and interrogation techniques
  • Criminal intelligence gathering
  • Supervision
  • Arrest and detainment protocols

Work Experiences

  • Addressed safety concerns.
  • Achieved zero instances of criminal activity.
  • Assisted in locating missing persons.
  • Captured 10 fugitives.
  • Started a collaboration between community members and the police department to improve communication and trust.
  • Contributed to 12 successful convictions.
  • Built key partnerships with non-profits, ensuring support for victims of crime, thereby improving victim outreach by 57%.
  • Designed a community outreach program.
  • Answered 17 calls per one year to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Consistently improved operational efficiency.
  • Adept at conducting patrol routes.
  • Achieved high conviction rates.
  • Adept at planning and conducting patrol routes, contributing to a safer community and the prevention of criminal activities in designated areas.
  • Achieved a 40% reduction in criminal hotspots.
  • Championed body camera technology integration into policing strategies, achieving a 70% reduction in public complaints and enhancing officer accountability.
  • Contributed to 18 successful prosecutions.
  • Built strong relationships with local businesses and residents.
  • Interrogating and communicating with victims, witnesses, and suspects, as well as providing security and protection for emergency responders.
  • Consistently met or exceeded department goals.

Accomplishments

  • Collaborated with team of 9 in the development of procedure.
  • Formulated and conducted tactical response drills, reducing critical response time by 13 seconds and increasing overall team preparedness.
  • Delivered specialized training on new investigative technologies, helping 9 officers integrate SAP into their daily operations for more effective case resolution.
  • Maintained highly effective surveillance and monitoring network in Columbus, which led to a 72% reduction in metric crimes.
  • Regularly interacted with diverse populations in crisis situations, successfully de-escalating 6 high-risk situations with peaceful resolutions.
  • Successfully investigated a string of system crimes, leading to the apprehension of the suspect within 17 days and receiving Outstanding Service Award for investigative excellence.
  • Served as the spokesperson during a public relations crisis, maintaining transparency and rebuilding community trust over a two years period.
  • Provided mentorship and training to 7 junior officers; assisted them in attaining mandatory Lean for continuous law enforcement excellence.
  • Managed the department-wide implementation of body camera technology, resulting in a 55% reduction in public complaints and enhancing officer accountability.
  • Assisted in launching a department-wide wellness initiative that reduced officer absenteeism by 32% through stress management and mental health resources.

Affiliations

  • Society of Human Resource Management
  • International Law Enforcement Educators and Trainers Association (ILEETA)
  • Drug Enforcement Administration Educational Foundation (DEA Foundation)
  • Association of Certified Fraud Examiners (ACFE)
  • Association for Computing Machinery
  • American Medical Informatics Association
  • Association of Public-Safety Communications Officials (APCO) International
  • American Society of Safety Professionals
  • American Correctional Association (ACA)
  • National Association of Social Workers

Certifications

  • Community Policing Certificate – Ironclad Systems
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Federal Bureau of Investigation (FBI) National Academy Certification
  • CompTIA Network+
  • Certified Law Enforcement Officer (CLEO) – North Carolina
  • Certified Public Accountant (CPA)
  • Ethical Law Enforcement Practices Certification
  • National Incident Management System (NIMS) Certification category

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