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Skills

  • Body mechanics knowledge
  • Interpersonal skills
  • Bilingual
  • BLS certification
  • Budgeting expertise
  • STD counseling and care awareness
  • Stakeholder collaboration
  • TDX
  • Coagulation interventions
  • Clinical issues understanding

Work Experiences

  • Prepared specimens for analysis and established proper testing priorities in a chronological order.
  • Planned, organized, supervised, and provided assignments for nursing, technical, office, and biomedical staff.
  • Kept track of post-op vitals, set up PCA and fluids, reviewed post-op orders, and helped patients adjust to their new surroundings.
  • Aided
  • Furthered
  • Met departmental goals and objectives by implementing new in-patient care processes and standards.
  • Nursed
  • Made a contribution
  • Diagnosed and treated patients with a variety of chronic and acute illnesses, including myocardial infarction, arrhythmias, asthma, COPD, and pneumonia.
  • Kept track of compliance, care, and quality issues and escalated them as needed.

Summaries

  • Expert in all aspects of patient care, with a track record of success in clinical quality improvement projects that have improved delivery and quality of care.
  • Open and clear communicator with strong organizational, multitasking, and prioritization abilities, as well as a customer-focused and compassionate personality.
  • Highly knowledgeable in standard and category medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Committed to the long-term care industry, with expertise in Medicaid statutes and management information systems.
  • Medical Assistant with over 8 years of experience working in a busy medical office with a variety of patients.
  • Highly skilled at quickly establishing rapport with patients, conducting assessments, and treating patients with clinical knowledge and skills.
  • Patient care, education, and counseling are all areas in which she excels.
  • Time manager, communicator, and problem solver extraordinaire.
  • Ambitious
  • Versatile

Accomplishments

  • Taught 2 classes per semester.
  • Perinatal Care: Assisted physicians in focus studies of prenatal care. Performed basic physical assessments of newborns and infants.
  • Led case reviews for high-risk patients, improving compliance by 22% and enhancing long-term clinical outcomes.
  • Vitals Testing: Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
  • Patient Advocacy: Explained treatment procedures, medication risks, special diets and physician instructions to patients.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Expanded telehealth services to underserved areas, achieving 42% increase in patient engagement and satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Family Support: Provided support to families through education on procedures, regimens, prevention and care.
  • Training: Trained team of staff nurses in medical office procedures to ensure consistent quality of care.

Affiliations

  • American Association of Managed Care Nurses (AAMCN)
  • International Association of Administrative Professionals
  • Professional Association of Health Care Office Management (PAHCOM)
  • National Hospice and Palliative Care Organization (NHPCO)
  • American Health Care Association (AHCA)
  • Healthcare Financial Management Association (HFMA)
  • National Association of Healthcare Quality (NAHQ)
  • Toastmasters
  • Association of Information Technology Professionals
  • Society for Health Systems (SHS)

Certifications

  • Board-Certified Patient Advocate (BCPA) from the Patient Advocate Certification Board
  • Apple Certified Associate (ACA)
  • Basic Life Support (BLS) Certification initiative
  • Trauma Nurse Core Course (TNCC)
  • Pediatric Advanced Life Support (PALS)
  • Project Management Professional (PMP)
  • Certification in Geriatric Nursing (GERN) from the American Nurses Credentialing Center (ANCC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Advanced Cardiac Life Support (ACLS) Certification from the American Heart Association

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