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Skills

  • Risk management processes and analysis
  • Process implementation
  • SAP expertise
  • Client relationship management
  • Contract negotiation
  • Data analysis
  • Process improvement
  • Business Planning
  • Materials preparation
  • Strong verbal communication

Work Experiences

  • Reviewed and evaluated ongoing operations while also developing initiatives to improve the process in the long run.
  • By maintaining close relationships with customers, I was able to increase customer satisfaction and grow my business.
  • Built strong relationships with coworkers, lowering turnover by 9% in 6 months.
  • Reduced resource and time waste by directly addressing employee or production issues and implementing timely solutions.
  • Oversaw and supported employees by overseeing production, submitting work hours, processing time off requests, and performing evaluations to maximize department productivity and efficiency.
  • Supported department policies, procedures, and standards to advocate for organization and maintain compliance.
  • Coordinated and managed the performance of process and initiative employees in order to increase customer satisfaction, operational efficiency, and profit margins.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Accurately planned, scheduled, and completed jobs by interpreting work order information and specifications.
  • Devised and put into action strategies to boost operational efficiency and accuracy.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Offering the ability to leverage trends across industries and markets to develop solutions and approaches aimed at increasing customer value and increasing company profitability.
  • Successful production strategies, such as standard and initiative, can be planned, coordinated, and executed with ease.
  • Effective communication with key clients, accounts, and external stakeholders in the business.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Ability to streamline processes in order to increase efficiency and productivity.
  • Motivated Finishing Supervisor with experience managing large-scale projects, including budgeting and administration.
  • Through risk assessment and vendor management, adept at improving operational stability, efficiency, and profitability.

Accomplishments

  • Enhanced finishing quality by incorporating SAP into routine processes, achieving superior client satisfaction scores.
  • Established
  • Collaborated with cross-functional teams to ensure product finishes aligned with high-end client specifications on 6 of flagship projects.
  • Design: Responsible for creative design for prominent metric.
  • Improved
  • Won
  • Prepared
  • Contributed to the development of new finishing techniques by leveraging SAP and achieving enhanced quality outputs.
  • Recorded
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Association for Computing Machinery
  • Project Management Institute
  • U.S. Green Building Council (USGBC LEED Certification)
  • Society of Manufacturing Engineers (SME)
  • Occupational Safety and Health Administration (OSHA) Certified Trainer 2020
  • Jaycees
  • Toastmasters
  • Lions Club
  • National Technological University - Manufacturing Program
  • International Association of Printing House Craftsmen (IAPHC)

Certifications

  • Advanced Training in Automated Finishing Equipment (process, 2024)
  • Certified Supervisor in Manufacturing (Vantage, 2019)
  • Certified Maintenance & Reliability Professional (CMRP, Harbor & Co., 2016)
  • CompTIA A+ Technician
  • ISO/TS 16949 Quality Management Certification (Harbor & Co., 2020)
  • Manufacturing Safety Management Certificate (initiative, 2021)
  • Certified Manufacturing Technologist (CMfgT) – standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Materials and Surface Finishing Certification (process, 2022)
  • Certified Quality Engineer (CQE) Northwind, 2022

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