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Skills

  • Staff management
  • Office supply inventory control
  • Relationship building
  • Credit and collections
  • Office operations management
  • Employee Motivation and Engagement
  • Contract negotiation and cost savings
  • Budget management and expense tracking
  • Data Management
  • Centralized procurement system management

Work Experiences

  • Collaborated with other department heads to improve cross-functional processes, reducing time spent on administrative tasks by 20%.
  • Assisted HR with employee records management.
  • Organized corporate and office conferences for company employees and guests.
  • Conducted performance review sessions.
  • Effectively managed costs and billing, as well as financial discrepancies, by using standard software to organize account information.
  • Intervened between Office Services Supervisors during arguments and diffused tense situations using vendor management and cross-functional collaboration.
  • Conducted performance evaluations for office staff, providing feedback and development plans that resulted in improved team effectiveness by 66%.
  • Gathered and analyzed administrative cost data in order to prepare several months budgets for corporate management.
  • Analyzed office reporting data.
  • Completed 4 employees' bi-weekly payroll.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Staff, resource, and day-to-day operations are well-coordinated by this expert.
  • Achieved 74% efficiency increase.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Office Services Supervisor.
  • In fast-paced environments, this tireless team player is known for remaining poised and calm.
  • With 13 years of Miscellaneous experience, I am a well-organized Administrative professional with excellent multitasking abilities.
  • Strengths in team leadership and budget management backed up by Miscellaneous training.
  • Accomplished Office Services Supervisor with a proven track record of reducing operational costs by $2 annually, demonstrating expertise in vendor management, contract negotiation, and resource optimization.
  • Office Services Supervisor is a multi-talented Office Services Supervisor who is consistently rewarded for planning and operational improvements.
  • Implemented workflow optimization techniques that increased productivity, reduced labor costs, and maintained business integrity and service quality.

Accomplishments

  • Resolved product issue through consumer testing.
  • Led office relocation for 7 staff members, minimizing operational disruption and completing the project within 2 days and under budget by $12.
  • Optimized office space planning and utilization, which led to an increase in workspace efficiency by 82%, while maintaining staff comfort and productivity.
  • Achieved certification through the QuickBooks, procedure.
  • Implemented inventory management software that reduced stock shortages by 22% and ensured a constant supply of critical office supplies.
  • Facilitated the coordination of corporate events, managing logistics, procurement, and staffing to successfully execute projects within a $2 budget.
  • Oversaw a team of 7 office services employees, providing effective leadership that increased employee retention rates by 17% over 18 months.
  • Implemented office efficiency tools and workflow automation solutions that reduced manual paperwork by 24%, saving 3 hours per week.
  • Led efforts to move the department to a paperless system, reducing print-related expenses by $13 per year and minimizing environmental impact.
  • Organized and facilitated meeting schedules between executives and staff members, optimizing communication and reducing meeting time by 36%.

Affiliations

  • Women in Facilities Management (WIFM)
  • Five9 Software User Group – Active Participant
  • Lions Club
  • Society of Human Resource Management
  • American Marketing Association
  • Project Management Institute (PMI) – Cert. in Office Project Coordination
  • Project Management Institute
  • American Productivity & Quality Center (APQC) – Office Optimization Focus
  • Office Management Professionals Network – Active Member
  • International Association of Administrative Professionals (IAAP)

Certifications

  • Certified Conflict Manager (CCM) by Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • Automated Systems Improvement Specialist Certification
  • Certified Mail & Shipping Systems Manager (CMSSM)
  • CompTIA Network+
  • Certified Information Privacy Manager (CIPM)
  • Certified Manager (CM) by Institute of Certified Professional Managers
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Green Office Specialist Accreditation by Harbor & Co.
  • Business Process Automation Certification by category

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