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Skills

  • Compliance understanding
  • Contract and policy due diligence
  • Economic analysis
  • Policy quoting and pricing
  • Loss protection
  • Data-driven underwriting solutions
  • Process improvement
  • Operational improvement
  • High-net-worth underwriting
  • Loss control

Work Experiences

  • Achieved results within 6 months.
  • Answered 10 calls per one year to help customers with their questions and concerns.
  • Assisted in launching a new ServiceNow.
  • Achieved a 34% boost in predictive accuracy.
  • Conducted market research regularly.
  • Collaborated with underwriting, claims, and compliance teams.
  • Created financial models, calculations, and findings reports.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Clear understanding of client relations and team leadership as well as process improvement training.
  • Senior Underwriting Consultant with 2 years of experience seeking a challenging new role with opportunities for advancement.
  • Collaborated with actuarial and product teams.
  • Effective at adapting underwriting policies to changing business, customer, and market needs.
  • Team-oriented and skilled at forming high-performing groups.
  • Achieved an error rate below 65% in 2024.
  • Excellent problem-solver and planner with excellent organizational, communication, and prioritization abilities.
  • Adept at using loss ratio analysis tools.
  • Team player who has had success in establishing relationships with brokers and sales agents in order to achieve business objectives.
  • Balanced risk and regulatory adherence.

Accomplishments

  • Led underwriting team that achieved 45% reduction in losses through advanced risk assessments and improved portfolio diversification.
  • Collaborated with team of 16 in the development of standard.
  • Orchestrated underwriting audits to ensure adherence to regulatory requirements, achieving a 44% decrease in compliance violations.
  • Monitored and analyzed competitor benchmarking data to ensure our underwriting rates and offerings remained competitive.
  • Reduced underwriting operational costs by $4 annually through resource allocation optimization and policy refinement.
  • Collaborated with product development teams to innovate underwriting strategies that drove 77% sales growth in process.
  • Reduced litigation costs by 8 through effective collaboration with legal and claims teams in resolving coverage disputes.
  • Led a department-wide phishing awareness campaign in collaboration with IT, decreasing cybersecurity risks for underwriting operations by 83%.
  • Implemented automated underwriting tools, reducing manual processing time by 45% and improving overall accuracy.
  • Developed proprietary underwriting models that identified 21% more high-return opportunities within niche markets.

Affiliations

  • Risk and Insurance Management Society (RIMS)
  • American Risk and Insurance Association (ARIA)
  • National Alliance for Insurance Education & Research
  • American Society of Safety Professionals
  • National Association of Professional Underwriters (NAPU)
  • Life Office Management Association (LOMA)
  • Association for Cooperative Operations Research and Development (ACORD)
  • International Council of Nurses
  • International Risk Management Institute (IRMI)
  • Society of Risk Management Consultants

Certifications

  • Risk Management for Corporate Leaders Northwind 2022
  • Certified Fraud Examiner (CFE)
  • Associate in Risk Management (ARM)
  • Certified Professional Risk Manager (CPRM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Customer Service Representative (CCSR)
  • Cisco Certified Internetwork Expert (CCIE)
  • Associate in Commercial Underwriting (AU)
  • Cisco Certified Network Associate (CCNA)
  • Associate in Claims (AIC)

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