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Skills

Budgets
Client retention strategy
Industry-specific regulatory knowledge
Client and stakeholder negotiation strategies
Procedure equipment
Process improvement
Policy development
Documentation review and approval streamlining
Regulatory compliance
Loss ratio analysis and reporting

Work Experiences

Answered 10 calls per one year to help customers with their questions and concerns.
Built strong relationships with brokers and agents, directly resulting in a 84% increase in new business referrals.
Achieved a 36% reduction in underwriting errors.
Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
Achieved growth within the Southwest.
Collaborated with category customers to determine their needs and deliver method service.
Collaborated with actuarial and product teams to develop new underwriting guidelines, driving a 20% increase in sales of Workday in Phoenix.
Assessed the underwriting lifecycle.
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
Achieved a $4 reduction in claims expenses.

Summaries

Overall morale and productivity are boosted by experience in policy development and staff management procedures.
Collaborative leader.
Within Insurance, senior Senior Underwriting Consultant and outstanding performer in process improvement and workflow optimization.
Collaborated with actuarial and product teams.
Adept at leveraging market trends.
Strengths in project management and budget management backed up by Insurance training.
Senior Underwriting Consultant with 7 years of successful performance reporting and project management experience.
Adept at developing tailored solutions for high-net-worth clients.
Collaborative leader with the ability to partner across product, actuarial, and sales teams to create underwriting solutions that drive a 20% increase in Jira sales.
Through comprehensive analysis, policy negotiation, and service delivery, I am well-versed in insurance laws and have had success in mitigating risk and controlling loss.

Accomplishments

Played a pivotal role in the successful launch of Workday by refining underwriting guidelines that reduced per-policy risk.
Spearheaded a cross-department task force that reduced underwriting processing time by 85% while maintaining compliance with regulatory standards.
Orchestrated underwriting audits to ensure adherence to regulatory requirements, achieving a 44% decrease in compliance violations.
Authored detailed risk assessments for high-net-worth clients, reducing underwriting errors by 22% and strengthening client trust.
Collaborated with product development teams to innovate underwriting strategies that drove 77% sales growth in process.
Worked closely with actuarial teams to adjust premium structures, increasing profitability by 17% in 2021.
Documented and resolved method which led to initiative.
Fostered strong relationships with key brokers, increasing high-value client referrals by 43% over a one year window.
Implemented automated underwriting tools, reducing manual processing time by 45% and improving overall accuracy.
Developed proprietary underwriting models that identified 21% more high-return opportunities within niche markets.

Affiliations

Association of Information Technology Professionals
Freemason
Council of Insurance Agents & Brokers (CIAB)
Insurance Accounting & Systems Association (IASA)
International Association of Administrative Professionals
Casualty Actuarial Society (CAS)
Insurance Regulatory Examiners Society (IRES)
Lions Club
Underwriting Counsel (UC) Association
Society of Women Engineers

Certifications

Insurance Institute of America Credential (framework) OSHA
Project Management Professional (PMP)
First Aid/CPR Certified
Underwriting and Risk Pooling Cedar Works 2017
CompTIA Security+
Certificate in Portfolio Management Northwind 2020
Cisco Certified Network Associate (CCNA)
Certified Public Accountant (CPA)
SHRM Senior Certified Professional (SHRM-SCP)
Salesforce

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