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Skills

  • Donor monitoring and response
  • Team management
  • Aseptic procedures
  • Inventory management
  • Problem resolution
  • Business operations
  • Problem identification and resolution
  • Customer service
  • Donor safety protocols
  • Supervision

Work Experiences

  • Achieved a 49% reduction in data entry errors.
  • Assisted in the development of a quality improvement program.
  • Transported Workday to one year customer locations.
  • Was in charge of setting up, maintaining, and verifying the sterility of lab equipment and tools.
  • Assisted in the development of a quality improvement program that enhanced plasma product integrity, leading to customer satisfaction in Boston.
  • Collect blood and tissue samples with precision and aseptic techniques in mind.
  • Achieved 41% above targets.
  • Addressed donor concerns and answered questions.
  • Had an excellent attendance record and was always on time for work.
  • Consistently exceeded monthly plasma collection targets by 71%, contributing to Harbor & Co.’s achievement of regional production goals.

Summaries

  • A skilled laboratory professional with experience in all aspects of medical laboratory testing.
  • Ready to contribute 15 years of relevant experience to a new and challenging role.
  • Within Miscellaneous, senior Plasma Processor and outstanding performer in workflow optimization and performance reporting.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • TJC, OSHA, and FDA guidelines are all familiar to me.
  • Adept at managing plasma storage processes.
  • Collaborated with teams.
  • Highly organized and conscientious, with a methodical approach to handling specimens and conducting evaluations.
  • Adept at managing automated plasma collection systems.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Integrated a new plasma labeling system across 18 locations, reducing mismatches and improving accuracy by 75%.
  • Collaborated with team of 18 in the development of framework.
  • Developed a new tracking system for plasma samples, leading to a 80% reduction in lost or misplaced samples.
  • Reduced waste in plasma sample handling by implementing a precision-oriented workflow, cutting sample discard rates by 16%.
  • Managed 18 plasma processing machines and ensured that all operations remained compliant with federal and local regulations.
  • Created and maintained detailed plasma collection records for 16 years, ensuring data integrity and aiding in regulatory compliance.
  • Partnered with multiple departments to successfully implement KPI tracking, resulting in improved performance indicators across 8 facilities.
  • Co-piloted a project to improve plasma storage temperatures, resulting in an enhanced shelf-life of stored plasma by 7 days.
  • Documented and resolved category which led to process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Emergency Medical Support for Plasma Collection Affiliation
  • Donor Health and Effectiveness Task Force
  • Association of Information Technology Professionals
  • National Health Service Corps (NHSC) - Health Professional Affiliation
  • American Medical Technologists (AMT) - Medical Laboratory Technology Division
  • Freemason
  • Jaycees
  • Project Management Institute
  • American Society for Clinical Laboratory Science (ASCLS)
  • Coordinator, Regional Blood and Laboratory Safety Initiatives

Certifications

  • IATA Dangerous Goods Training Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified in Medical Device Safety by Ironclad Systems
  • Certified Donor Phlebotomy Technician (CDPT) through process
  • Certified Hematology Technologist (CHE) by ASCP
  • FDA Blood Establishment Registration Compliance Certification
  • Certified Public Accountant
  • Certification in Adverse Event Reporting by Cedar Works
  • Certified in Good Laboratory Practice (GLP) by Vantage
  • Blood Donation Program Management Certification by process

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