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Skills

  • Process optimization
  • Donor monitoring and response
  • Donor safety protocols
  • ISO standard compliance
  • Technical troubleshooting
  • Quality assurance checks
  • Team building
  • Mentoring new hires
  • First Aid/CPR
  • Hygiene control standards

Work Experiences

  • Coordinated with cross-functional teams.
  • Communicated effectively with plasma donors post-donation, achieving a satisfaction rating of 60% in post-process surveys conducted quarterly.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Aided in the safe transfusion of blood by conducting tests and completing blood counts.
  • Collaborated with team members to streamline plasma collection protocols.
  • Achieved a sample retention rate of 41%.
  • Assisted the pathology team with skilled analyses by preparing tissue samples.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assisted in the development of a quality improvement program.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Accomplished Plasma Processor.
  • Collaborative Plasma Processor.
  • Within Miscellaneous, senior Plasma Processor and outstanding performer in workflow optimization and performance reporting.
  • Attained near-perfect inventory accuracy.
  • Consistently adhered to strict storage protocols.
  • TJC, OSHA, and FDA guidelines are all familiar to me.
  • Collaborated with medical teams.
  • Accomplished Plasma Processor with a focus on reducing operational costs through the implementation of effective storage and handling techniques, saving 16 annually.
  • 14 years of experience in plasma donation processing.
  • Multitasking expert with strong communication and problem-solving abilities.

Accomplishments

  • Contributed to a 73% improvement in donor retention through enhanced interaction and communication during the donation process.
  • Collaborated on audits and compliance checks, safeguarding the lab’s adherence to Lean standards for plasma processing.
  • Trained new plasma technicians on safety procedures and bloodborne pathogen standards, receiving ITIL as a result.
  • Developed a new tracking system for plasma samples, leading to a 80% reduction in lost or misplaced samples.
  • Received operational excellence award for streamlining donor screening processes, decreasing donor wait times by 21%.
  • Reduced clinic time for each plasma collection patient by optimizing collection and handling steps, contributing to time savings of 11 minutes per procedure.
  • Reduced waste in plasma sample handling by implementing a precision-oriented workflow, cutting sample discard rates by 16%.
  • Collaborated with team of 18 in the development of framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a training manual for new plasma processors, reducing onboarding time by 6% and improving overall team accuracy in plasma handling.

Affiliations

  • Lions Club
  • Blood Collection and Donor Management Improvement Coalition
  • Association of Clinical Research Professionals (ACRP) - Clinical Trial Specialization
  • National Phlebotomy Association (NPA)
  • Association for Computing Machinery
  • Medical Hygiene Standards Committee - Participant Since 2022
  • Achieved Dual Certification in Bloodborne Pathogen Safety and Plasma Processing
  • Jaycees
  • Donor Health and Effectiveness Task Force
  • Association of Information Technology Professionals

Certifications

  • Certified Donor Phlebotomy Technician (CDPT) through process
  • First Aid/CPR Certified
  • Certified Phlebotomy Technician (CPT) by Beacon Labs
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Lean Six Sigma Yellow Belt Certification
  • Certified Biomedical Laboratory Technician (CBLT) by initiative
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Process Technician (CPT) by system

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