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Skills

  • Customer service
  • Statistical Process Control (SPC)
  • Supervision
  • Supply management
  • Effective communication with engineers
  • Performance improvement
  • Team management
  • Regulatory compliance
  • Lean manufacturing principles
  • Operational improvement

Work Experiences

  • Corrected 2 critical issues.
  • Achieved process.
  • Achieved reduction in downtime in 2018.
  • Contributed to 15% compliance during regulatory inspections.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with the engineering department.
  • Conducted equipment validation protocols.
  • Achieved zero nonconformance findings.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 6% zero-defect deliveries on Workday.

Summaries

  • Boosted manufacturing efficiency.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Quality Engineering Technician is a multi-talented Quality Engineering Technician who is consistently rewarded for planning and operational improvements.
  • Collaborative engineering technician with a strong focus on supplier quality management, reducing component failure rates by 68% in partnership with supply chain teams.
  • Achieved a 25% drop in production errors.
  • Customer-focused professional.
  • Accomplished in executing cross-functional workshops that achieved a 70% drop in production errors and improved operational efficiency over a the past year.
  • Achieved savings over 18 months.
  • Achieved 27% fewer reworks.
  • Consistently met industry standards.

Accomplishments

  • Introduced supplier scorecards that tracked quality, on-time delivery, and performance, leading to a 62% improvement in supplier accountability.
  • Managed calibration schedules and ensured all equipment met regulatory requirements, cutting out-of-tolerance findings by 47%.
  • Identified failure modes and developed corrective action plans that reduced returns and warranty claims by 63% over 2022.
  • Collaborated with suppliers to implement quality assurance programs, leading to a 5% decrease in part variability.
  • Enhanced communication visibility through dashboards, reducing late corrective actions by 81% across 7 departments.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Scrum Master certification for the department, enhancing audit readiness and reducing non-compliance risks by 61%.
  • Implemented a defect reduction strategy that led to a 30% decrease in production flaws within two years.
  • Coded and maintained quality control software algorithms that improved defect detection by 30% across Microsoft Excel.
  • Facilitated cross-departmental feedback sessions that aligned quality and production goals, reducing process bottlenecks by 82%.

Affiliations

  • Association for Computing Machinery
  • Freemason
  • Process Quality Association (PQA)
  • Association of Information Technology Professionals
  • Jaycees
  • International Association of Administrative Professionals
  • Project Management Institute (PMI) framework
  • Manufacturing Leadership Council (MLC)
  • Toastmasters International – Skilled Communication Leadership
  • Association for Manufacturing Excellence (AME)

Certifications

  • Certified in Production and Inventory Management (CPIM) – APICS
  • Google Certified Professional Cloud Architect
  • Certified Manufacturing Technologist (CMfgT) – Society of Manufacturing Engineers (SME)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Certified Calibration Technician – American Society for Quality (ASQ)
  • Root Cause Analysis (RCA) Certification - procedure
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • Certified Six Sigma Black Belt (CSSBB) - process
  • Cisco Certified Internetwork Expert (CCIE)

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