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Skills

  • POS System proficiency
  • Ability to recommend craft spirits
  • Basic math
  • Classic cocktails
  • Framework equipment
  • Organization
  • Team management
  • Conflict resolution
  • Customer complaint resolution
  • Excellent verbal communication

Work Experiences

  • Created unique drink and cocktail offerings on a monthly basis as part of the seasonal offerings.
  • Made custom drink orders by measuring and mixing house ingredients precisely.
  • Collaborated with kitchen staff.
  • Achieved reduction over the past year.
  • Achieved consistent initiative audit scores.
  • Achieved high customer satisfaction.
  • Reduced waste by 14% by developing and sticking to strict drink recipes and measurements.
  • Boosted off-peak sales by 13%.
  • Built rapport with customers.
  • Created a cocktail menu that included creative system-based cocktails, modern wines, and method beer.

Summaries

  • Friendly, open, and dedicated to growing a customer base by providing excellent service.
  • Accomplished Barkeeper with expertise in inventory control.
  • Professional bartender with in-depth knowledge of spirits and a natural ability to connect with customers on a personal level.
  • Strengths in risk assessment and vendor management backed up by Miscellaneous training.
  • Aptitude for creating elegant, meticulously crafted drinks.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • To appeal to customers from all walks of life, keep supplies stocked, tables cleared, and glasses polished.
  • Ability to recall pricing, recipes, and the mechanics of drink machines quickly.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Reduced guest wait times by 67% through effective bar operations management and optimization of customer flow.
  • Utilized cost control strategies to reduce wastage of garnishes, mixers, and spirits by 35%, resulting in savings of $2 per month.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced bar waste by 32% over three years by implementing precise spirit measurement tools and tracking expiry dates.
  • Developed a loyalty program that increased repeat customer visits by 73% over 6 months, resulting in higher overall revenues.
  • Managed daily cash flow and reduced end-of-day discrepancies by 68% by implementing a more rigorous cash-handling procedure.
  • Designed a seasonal cocktail menu, boosting overall beverage sales by 83% during several months.
  • Improved customer satisfaction scores by 17% after leading staff through advanced upselling and personalized service training.
  • Organized monthly bartender training sessions focusing on product knowledge, cocktail-making skills, and adherence to safety regulations.
  • Enhanced total bar experience by implementing live entertainment, leading to a 23% increase in weekend attendance.

Affiliations

  • Lions Club
  • National Restaurant Association (NRA)
  • Society of Human Resource Management
  • Certified Cicerone® Beer Server Certification
  • Society for Hospitality and Foodservice Management (SHFM)
  • ServSafe Alcohol certification
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Molecular Gastronomy Course Completed at procedure
  • Toastmasters

Certifications

  • Craft Cocktail Bartender Certification (2017, category)
  • Responsible Beverage Service (RBS) Certification Ohio 2020
  • TIPS (Training for Intervention Procedures) Certified
  • CompTIA Security+
  • Certified Spirits Specialist (CSS)
  • CompTIA Network+
  • ABC License (Ohio, 2018 - Department of Alcoholic Beverage Control)
  • Level 1 Master Sommelier Certification (2022, Court of Master Sommeliers)
  • HACCP (Hazard Analysis Critical Control Point) Certification 2017
  • Cicerone Certified Beer Server

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