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Skills

  • Operational improvement
  • Customer service
  • Market demand analysis
  • Stakeholder relationship management
  • Category equipment
  • Document preparation
  • Networking and relationship building
  • Risk mitigation strategies
  • Customs regulations knowledge
  • MS Office

Work Experiences

  • Achieved first-year revenue of $8.
  • Arranged participation in international forums.
  • Avoided fines worth $9.
  • Answered 13 calls per the past year to help customers with their questions and concerns.
  • Kept track of shipments as they passed through customs and other agencies, and I was able to obtain clearances.
  • Achieved results within the past year.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Clinched a $10 distribution deal.
  • Chaired a negotiation team that clinched a $18 distribution deal with major retailers in initiative.
  • Analyzed tariff impacts across several product categories to make informed pricing recommendations, ultimately saving $8 for Microsoft Excel.

Summaries

  • Trade Representative is a dedicated and systematic Trade Representative that provides service-oriented support to both domestic and international customers.
  • Accomplished in identifying international market opportunities.
  • Adept at conducting competitive market analysis, identifying partnership opportunities that contributed to a 41% increase in territory sales over 2018.
  • Aligned sales promotions and distributor operations.
  • Accomplished within 18 months.
  • Adept at conducting competitive market analysis.
  • Achieved a 85% increase in new business acquisitions.
  • Competent in offering clients expert freight advice and recommending the best solutions.
  • Achieved contractual renewals valued at upwards of $8 through expanding and deepening relationships with key distributors in the West Coast.
  • Achieved a 38% reduction in non-compliance fines.

Accomplishments

  • Developed scalable export strategies that enabled faster market entry for new products in the West Coast, contributing to a $238,000 revenue uplift.
  • Secured Lean, enhancing our compliance framework and boosting customer trust in the Northeast.
  • Resolved product issue through consumer testing.
  • Conducted in-depth market demand analyses, identifying HubSpot opportunities that led to a 62% growth in exports.
  • Conducted competitive market analysis that identified key areas for pricing differentiation, leading to a market share increase of 75% in the Southeast.
  • Spearheaded a market expansion strategy into 12 untapped countries, generating $2 in additional revenue annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and managed distributor relationships across the Northeast, increasing market share by 74% in less than 6 months.
  • Negotiated with key trade partners to minimize lost sales opportunities, resulting in a 52% reduction in transaction failures.
  • Implemented a data analytics dashboard to optimize pricing models for exported goods, driving a 80% improvement in gross margins.

Affiliations

  • Certified Export Specialist (CES) from National Customs Brokers & Forwarders Association of America (NCBFAA)
  • World Customs Organization (WCO) Participant
  • National Foreign Trade Council (NFTC) Member
  • American National Export Council (ANEC)
  • International Federation of Freight Forwarders Associations (FIATA)
  • Lions Club
  • International Association of Trade Training Organizations (IATTO) Member
  • Export-Import Bank of the United States (EXIM) Advisory Committee
  • Project Management Institute
  • U.S. Commercial Service Export Assistance Member

Certifications

  • Certified Public Accountant
  • CompTIA A+ Technician
  • Incoterms® 2020 Certificate - International Chamber of Commerce (ICC)
  • Certificate in Cross Border Trade & Customs Management - Meridian
  • First Aid/CPR Certified
  • Customs Compliance Certification - Vantage, Chicago
  • Apple Certified Associate (ACA)
  • Licensed Customs Broker (LCB) - U.S. Customs and Border Protection
  • Certificate in Global Supply Chain Management - initiative, 2015
  • Certified Professional Logistician (CPL) - The Society of Logistic Engineers

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