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Skills

  • Framework
  • Automated testing with framework
  • Agile methodology
  • MS Office
  • JavaScript programming
  • E-commerce platform optimization
  • Operational improvement
  • Relationship development
  • Multivariate A/B testing
  • Google Analytics reporting

Work Experiences

  • Created original designs for a variety of website properties by conceptualizing, planning, and executing them.
  • Achieved results within 4 weeks.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 8% boost in retention.
  • Automated website testing processes with Jira.
  • Designed the overall user experience, including the user interface and data visualizations, which resulted in a 13% increase in sales.
  • Collaborated with category customers to determine their needs and deliver metric service.
  • Advised on UX strategies for an e-learning platform, helping increase student registration rates by 19%.
  • Assisted in managing 11 client websites, ensuring real-time updates and high-service availability.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Balanced user needs and business goals.
  • Within Miscellaneous, senior Web Assistant and outstanding performer in process improvement and strategic planning.
  • Achieved a monthly revenue gain of $15.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable Web Assistant with a proven track record of updating CMS templates to enhance content management processes. Reduced manual entries by 36% while maintaining strict content accuracy.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Web Assistant with 2 years of successful data analysis and project management experience.
  • Adept at web optimization techniques.
  • Bolstered e-commerce functionality.
  • Bolstered key performance metrics.

Accomplishments

  • Enhanced user experience by implementing advanced search functionality, increasing time-on-site by 41%.
  • Ran A/B testing to assess new site features, contributing to a 70% increase in user engagement rates.
  • Collaborated with graphic designers and developers to align website designs with brand identity across all web properties.
  • Managed front-end user support by troubleshooting website issues, which resulted in a 22% improvement in user satisfaction.
  • Utilized Google Analytics to monitor user patterns, leading to a 3% improvement in conversion rate.
  • Developed and deployed a customer feedback form, increasing the collection of qualitative data by 28%.
  • Assisted in the migration of legacy websites to new CMS platforms, reducing downtime and improving site reliability.
  • Created custom landing pages for marketing campaigns, contributing to a 67% increase in click-through rates (CTR).
  • Provided regular user experience feedback to the development team, which led to a 62% reduction in user-reported issues.
  • Documented and resolved process which led to system.

Affiliations

  • Member of the Mobile Marketing Association, leveraging insights on mobile-based UX optimization.
  • Joined the Content Marketing Institute to advance knowledge in landing page design and performance metrics.
  • Active contributor to the Stack Overflow community, sharing knowledge and solutions regarding JavaScript and API integration.
  • Participated in Google's Developer Group (GDG) to stay current with the latest in API integrations and Google tools.
  • Certified user in automated testing through Selenium WebDriver, used for front-end validations.
  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Society of Women Engineers
  • Regular attendee of UX/UI international design hackathons focused on resolving real-world user challenges.
  • Association of Information Technology Professionals

Certifications

  • Google Data Studio Certification
  • Certified WordPress Developer (WP Academy)
  • Certified Online IT Support Specialist (Coursera)
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Google Web Designer Certification
  • Google Certified Professional Cloud Architect
  • Certified Web Developer (Codecademy)
  • Apple Certified Associate (ACA)
  • Cross-Browser Testing Expert (TestComplete)

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