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Skills

  • Project organization
  • Audit preparation and success (68% improvement)
  • Allergen management and food sensitivity awareness
  • Customized patient meal planning technology (Asana)
  • Process equipment
  • Cross-departmental collaboration
  • Supervision
  • Communications
  • Inventory management and portion control
  • Food plating and presentation

Work Experiences

  • Organized and managed food service training for employees to learn about data analysis, cross-functional collaboration, and process improvement.
  • Collaborated with procedure to develop a nutrition-based employee wellness program, lowering overall health-related absences by 76%.
  • Increased quality assurance by performing frequent line checks.
  • Safeguarded the company, its employees, and its customers by monitoring alcohol consumption and adhering to legal service requirements.
  • Created long-term nutritional strategies.
  • Collaborated with the medical team.
  • Achieved OSHA compliance.
  • Aligned budget with staff needs.
  • Achieved a 44% decrease in meal preparation times.
  • Was in charge of coordinating and organizing all of the restaurant's inventory.

Summaries

  • Customer experience is known to be enhanced by this dynamic presence.
  • To handle demanding stakeholder engagement needs while maximizing customer service standards, effectively manage personnel and business operations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Director of Nutritional Services with 6 years of successful project management and stakeholder engagement experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 70% improvement in audit results.
  • Achieved 39% improvement in health outcomes.
  • Director of Nutritional Services is a dedicated and hardworking Miscellaneous food service director with 13 years of experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Collaborated with dietary team across Columbus to introduce new plant-based meal options, increasing meal program participation by 62%.
  • Optimized food delivery system within the hospital, leading to a 66% reduction in waste without compromising on meal quality.
  • Led department development of a patient-nutrition education module, resulting in a 37% increase in patient engagement with meal planning software.
  • Directed a nutrition education workshop for 16 healthcare staff, improving their understanding of specialized diet requirements by 39% over a 18 months period.
  • Reduced food procurement costs by 18% through strategic vendor negotiation and bulk purchasing for specialized meals in healthcare setting.
  • Developed and piloted a cost-saving meal preparation initiative that improved efficiency by 66% and reduced kitchen downtime across 17 locations.
  • Standardized portion control and meal preparation protocols, reducing error rates by 52% and improving compliance with dietary restrictions.
  • Collaborated with team of 2 in the development of system.
  • Decreased foodborne illness incidents by 18% in 6 months through targeted audits and the consistent implementation of food safety best practices.
  • Effectively managed a budgeting system that allocated resources toward specialized diets, reducing budgetary overspend by 29% while maintaining patient satisfaction.

Affiliations

  • Obesity Action Coalition (OAC)
  • International Council of Nurses
  • School Nutrition Association (SNA)
  • Society for Healthcare Foodservice Workers (SHFW)
  • Sustainable Food Policy Alliance
  • Freemason
  • Lions Club
  • American Marketing Association
  • Dietetics in Health Care Communities (DHCC) Dietetic Practice Group
  • American Society of Safety Professionals

Certifications

  • CompTIA Network+
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Board Certified Specialist in Renal Nutrition (CSR)
  • Certified Allergy/Informed Nutrition Professional (Northwind)
  • Certified Professional Food Manager (CPFM)
  • Certified Public Accountant (CPA)
  • American Association of Nutrition Consultants Certification (procedure)
  • Certificate in Nutrition and Healthy Living (Cornell University)
  • Fellow of the American Dietetic Association (FADA)

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