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Skills

  • Invoice and payment processing
  • Customer service
  • Business operations
  • Business correspondence drafting
  • MS Office
  • Audit process development
  • Error Reduction Strategies
  • Customer retention strategies
  • Budgets
  • Closing processes

Work Experiences

  • Was in charge of a 13-employee team, as well as day-to-day accounting processes and financial accuracy.
  • Devised effective emergency procedures in order to free up time for introducing new projects.
  • Prepare Adobe Creative Suite for the coming days by sending detailed daily bank reports to program agency and closing the current day's finances.
  • Used financial software to assess balance sheet variances by monitoring, verifying, and approving invoices, as well as reviewing balances.
  • Analyzed financial data from multiple reporting systems in order to make operational and performance recommendations.
  • Stayed on top of applicable federal and state requirements to reduce legal and financial risks.
  • Identified and suggested remedies for areas in need of improvement based on detailed daily reports and analysis.
  • Communicated critical operational improvements to improve performance using financial data from reports.
  • Used HubSpot to input financial data and generate reports.
  • Managed complex problem-solving for upper management in order to complete projects on time and on budget.

Summaries

  • Accounting Clerk with 14 years of experience in system financial management and the use of QuickBooks.
  • Expert in the use of QuickBooks and ledger verification, as well as excellent customer service skills.
  • Professional accountant with 4 years of strategic planning, customer relationship management, and account reconciliation experience.
  • Strategic planning and client relations are being offered to a new process opportunity.
  • Professional who is well-organized, diligent, and focused.
  • With 18 years of experience working with metric accounts, Precise Accounts Payable Specialist.
  • Professional bookkeeper and accountant with a track record of delivering outstanding results in high-pressure situations.
  • Skills in system techniques and method financial management have been demonstrated in the past.
  • Exceptional at completing tasks under tight deadlines while prioritizing urgent needs.
  • People-oriented and enterprising individual with a caring nature and extensive Miscellaneous experience.

Accomplishments

  • Collaborated with team of 13 in the development of category.
  • Generated analytical reports on historical foreclosure trends, supporting data-driven risk management decisions.
  • Supervised the foreclosure processing for over 16 properties, resulting in a portfolio clean-up rate of 35%.
  • Documented and resolved procedure which led to process.
  • Developed and maintained a compliance tracking system that ensured 57% adherence to federal and state foreclosure regulations.
  • Created foreclosure performance dashboards in Excel that allowed real-time tracking of auction results and compliance.
  • Developed forecasting models for projected foreclosure outcomes, improving senior management’s decision-making capabilities.
  • Reduced legal filing costs by 35% by negotiating with external law firms and implementing internal document review processes.
  • Streamlined the foreclosure initiation process, reducing time to first legal action from 11 days to 5 days.
  • Worked with external legal partners to resolve 9 delinquent cases, saving the company $27,000 in potential penalties.

Affiliations

  • Society of Corporate Secretaries & Governance Professionals - Certification in corporate compliance oversight
  • National Association of Legal Assistants (NALA) - Certified Paralegal
  • American Society of Safety Professionals
  • American Bankruptcy Institute (ABI) - Active participant in mortgage bankruptcy sessions
  • Real Estate Finance Association (REFA) - Participating in key foreclosure divisions
  • National Association of Default Professionals (NADP) - Compliance Committee
  • Electronic Document Processing Association (EDPA) - Focus on foreclosure notice automation
  • Society of Human Resource Management
  • Jaycees
  • National Consumer Law Center (NCLC) - Attended foreclosure relief workshops

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Foreclosure Specialist (CFS) - National Association of Mortgage Processors (NAMP)
  • Certified REO Specialist (CREO) - National Association of Mortgage Field Services (NAMFS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association (ABA)
  • Certified Mortgage Underwriter (CMU) – Cedar Works
  • Certified Auditor in Mortgage Compliance (CAMC) - Summit Group
  • Apple Certified Associate (ACA)
  • ServSafe
  • First Aid/CPR Certified

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