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Skills

  • Cost savings through legal fee avoidance
  • Team management
  • Supervision
  • MS Office
  • Closing processes
  • Budgets
  • Customer retention strategies
  • Fixed asset reporting familiarity
  • Communications
  • Financial Management

Work Experiences

  • Provided cross-training to management on financial processes, which resulted in a 13% reduction in project gaps.
  • Used Workday to analyze finances and create detailed forecasting reports.
  • Achieved Outstanding Service Award for excellent client satisfaction scores.
  • Double-checked ledger postings for accuracy and account balances.
  • Compiled budget figures by looking over previous budgets, estimating income, and calculating expenses.
  • Checked data and information for accuracy in entry, calculations, and billing codes.
  • Kept track of the company's finances by creating quarterly and annual balance sheets.
  • Achieved early recovery on 34% of defaulted loan amounts.
  • Collected, verified, and documented data by reviewing process, system, and process documents.
  • Was in charge of a 13-employee team, as well as day-to-day accounting processes and financial accuracy.

Summaries

  • Trained in the use of ServiceNow.
  • Qualified Night Auditor with extensive experience in system financial reporting and analysis, as well as Tableau training.
  • Bringing project management and meticulous recordkeeping to a difficult framework job.
  • Bookkeeper with 16 years of experience working for method of businesses.
  • Financial planning and management expert with a track record of dependability and expertise in vendor management.
  • With 18 years of experience working with metric accounts, Precise Accounts Payable Specialist.
  • Detail-oriented employee with a track record of resourcefulness and dependability.
  • Deep knowledge of Adobe Creative Suite and standard financial recording.
  • Experienced accounting support professional with a track record of managing both routine and complex accounting needs.
  • With a commitment to efficiency, accuracy, and modernization, knowledgeable about Tableau.

Accomplishments

  • Created foreclosure performance dashboards in Excel that allowed real-time tracking of auction results and compliance.
  • Improved customer engagement in foreclosure alternatives by 55% through borrower communication programs.
  • Instituted an audit on foreclosure file accuracy, discovering over 70% in errors, leading to a system overhaul.
  • Ran compliance audits on foreclosure data, minimizing legal exposure by ensuring regulatory adherence.
  • Collaborated closely with compliance officers to maintain 25% adherence to CFPB and FDCPA standards on foreclosure processes.
  • Supervised the foreclosure processing for over 16 properties, resulting in a portfolio clean-up rate of 35%.
  • Partnered with loan servicers to automate documentation requests, reducing average processing time by 14 days.
  • Assisted in the development of training materials and conducted sessions for onboarding new foreclosure staff, reducing training time by 17%.
  • Identified and resolved complex title issues on 10 foreclosure files, preventing potential auction delays.
  • Created automated Excel reports for foreclosure status updates, ensuring stakeholders had access to real-time data on 13 active cases.

Affiliations

  • National Association of Social Workers
  • The Association of Certified Fraud Examiners (ACFE) - Completed relevant foreclosure fraud courses in 2020
  • Association of Information Technology Professionals
  • American Marketing Association
  • National Association of REALTORS® - Reviewed state foreclosure standards
  • Electronic Document Processing Association (EDPA) - Focus on foreclosure notice automation
  • Council of Mortgage Lenders (CML) - Engaged in policy working groups on foreclosure regulation
  • Society of Corporate Secretaries & Governance Professionals - Certification in corporate compliance oversight
  • Toastmasters
  • Rotary International

Certifications

  • First Aid/CPR Certified
  • Certified eDiscovery Specialist (CEDS) – process
  • US Housing and Urban Development (HUD) Compliance Certification - Beacon Labs
  • Home Affordable Modification Program (HAMP) Certification – Vantage
  • Fair Debt Collection Practices Act (FDCPA) Certification - Lakeside Partners
  • Loan Processing and Management Certification (LPMC) - Northwind
  • Google Certified Professional Cloud Architect
  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association (ABA)
  • Certified Loss Mitigation Specialist (CLMS) - Vantage
  • Certified REO Specialist (CREO) - National Association of Mortgage Field Services (NAMFS)

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