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Skills

  • Organization
  • Adoption process coordination
  • Culturally-sensitive
  • Home visits
  • Relocation protocols
  • First Aid/CPR
  • Operational improvement
  • Process improvement
  • Communications
  • Insurance billing

Work Experiences

  • Collaborated with vocational services.
  • Referred family members to outside support options to help them cope during times of increased stress.
  • Contributed to the successful reunification of 53% of families.
  • Collaborated with mental health providers to arrange therapeutic services for children, resulting in a 79% decrease in behavioral incidents at school.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in a variety of situations.
  • Clients were given information about available housing, domestic violence, employment, education, and substance abuse treatment options.
  • Assisted victims in difficult situations by performing a variety of tasks, such as filing police reports and category.
  • Achieved a 22% decrease in time spent in care.
  • Achieved a 84% attendance improvement.
  • Kept contact information for victims in case of an emergency or crisis.

Summaries

  • Family Services Worker with 14 years of experience working in a nonprofit setting.
  • Team leadership in procedure settings and team leadership in vendor management settings.
  • Dedicated to building positive relationships with individual students and developing comprehensive success plans.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Motivated Family Services Worker exhibiting strength in critical thinking and problem solving.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Proficient in promoting standard by leveraging data analysis and team leadership knowledge.
  • Known for providing families and children with compassionate and comprehensive support.
  • Confidentiality and meticulous records are important to me.
  • Family Services Worker is a hardworking and dependable Family Services Worker who excels at process improvement and cross-functional collaboration.

Accomplishments

  • Enhanced case documentation accuracy by implementing a new database management system, reducing errors by 77% and increasing case tracking efficiency.
  • Organized a parenting skills workshop series that saw a 79% increase in participant satisfaction and family stability post-intervention.
  • Led the development and launch of a community-based mentoring initiative, contributing to a 55% decrease in youth delinquency over several months.
  • Spearheaded an initiative to improve data tracking systems for family services outcomes, leading to a 63% increase in program efficiency and reporting accuracy.
  • Coordinated multi-agency services, improving access to mental health resources for 11 families and reducing service wait times by 63%.
  • Played a key role in launching an after-school program that helped reduce youth arrests related to gang activities by 40%.
  • Developed and facilitated workshops on parenting strategies and protective factors, leading to a 50% enhancement in parental resilience over one year.
  • Partnered with local schools to develop early intervention programs, increasing enrollment in family support services by 83% within Boston.
  • Performed comprehensive assessments of family needs, creating safety plans for 30% of cases in compliance with state regulations.
  • Handled intake assessments for 6 clients, ensuring the timely referral to appropriate services and improving client satisfaction by 57%.

Affiliations

  • Affiliation, Family Resource Coalition - Participated in training programs designed to support vulnerable populations with a focus on resource distribution and crisis intervention.
  • Affiliation, Prevent Child Abuse America (PCAA) - Committed to evidence-based initiatives to support child abuse prevention and provide parent education resources.
  • Affiliate, National Alliance for Grieving Children - Supported workshops and learning programs on grief management strategies for children transitioning out of foster care.
  • Member, National Domestic Violence Hotline - Supported 24-hour crisis counseling and intervention services, advocating for survivors and coordinating shelter placement services.
  • Member, American Family Therapy Academy (AFTA) - Engaged in research symposia and peer mentoring programs addressing family-based counseling methods to aid at-risk populations.
  • Participant, National Child Welfare Workforce Institute - Completed leadership development seminars focusing on enhancing the work of multi-disciplinary child welfare teams.
  • Member, National Council on Family Relations (NCFR) - Regularly contributed to discussions on family resiliency and effective partnership within multi-stakeholder child welfare initiatives.
  • Certified Case Manager, The Commission for Case Manager Certification (CCMC) - Demonstrated proficiency in managing complex family support cases including domestic violence and foster care placements.
  • Certified Family Life Educator (CFLE), National Council on Family Relations (NCFR) - Focused on educational programming for vulnerable populations on family financial stability, parenting, and family dynamics.
  • Member, Social Work Hospice & Palliative Care Network - Focused on improving family dynamics and emotional resilience in end-of-life care situations through advanced therapeutic intervention techniques.

Certifications

  • Certified Investigator Training for Child Welfare Professionals
  • First Aid/CPR
  • Family Resource Specialist Certification
  • Early Childhood Development Certification
  • Community Services Block Grant (CSBG) Program Training
  • Mental Health First Aid Certification - Youth/Adult
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • Certified Social Work Case Manager (CSWCM)
  • Licensed Clinical Social Worker (LCSW) - Texas
  • Certified Family Life Educator (CFLE)

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