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Skills

  • Billing and invoicing
  • Professional and mature
  • Communications
  • Adobe Creative Suite aptitude
  • Relationship development
  • Workday proficient
  • Process improvement
  • Process proficiency
  • Supply chain optimization
  • Organization

Work Experiences

  • Achieved results within 17 weeks.
  • Achieved cost reduction across 15 regions.
  • Responded quickly to customer questions via email, which resulted in a 10% reduction in phone inquiries.
  • Oversaw and anticipated the company's clerical needs, such as copying, faxing, and file management.
  • Wrote professional memos, letters, and category copy for Business Students, adhering to distribution deadlines.
  • Created initiative reports using metric and initiative data, which I then distributed to Business Students.
  • Audited and reconciled complex financial documents using ServiceNow, achieving 79% greater accuracy in quarterly reports.
  • Oversaw the creation and submission of invoices to ensure that customers were billed quickly and efficiently.
  • Use QuickBooks to input system data into the system, following all procedures to keep information private.
  • Created professional letters, presentations, and spreadsheets that were free of errors.

Summaries

  • Business Student and team leader with 8 years of experience in procedure settings.
  • Accomplished in several months.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Strategic thinker with expertise in performance reporting.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Communicative and team-oriented, with SAP expertise.
  • Maintain meticulous records and draft precise procedure documents.
  • PMP certified
  • Business Student is a hardworking and dependable Business Student who excels at data analysis and cross-functional collaboration.
  • In a busy office, prioritize tasks, compile data for reports, and complete project management with minimal supervision.

Accomplishments

  • Presented market research insights to senior leaders, leading to a revamp in marketing strategy that improved conversion rates by 83%
  • Developed and implemented a customer communication protocol that improved Net Promoter Score (NPS) by 72% in just one quarter.
  • Managed a cross-functional team to deliver projects under budget and ahead of deadline by 8 weeks, highlighting strong leadership and accountability.
  • Contributed to team discussions with senior staff, leading to new business model implementation and stimulating a 78% increase in customer acquisition.
  • Analyzed consumer data using SAP to identify business growth opportunities, leading to a targeted execution strategy that increased annual revenue by 65%
  • As part of a cross-functional team, advised on new business initiatives that generated $2 from market expansion efforts within Atlanta.
  • Developed and taught internal training programs for program employees, focusing on improving critical business functions and productivity by 37%
  • Worked closely with finance to introduce agile project management systems, reducing lead times by 68% and increasing project completion rates.
  • Collaborated with the finance team to execute data-driven solutions resulting in a $5 cost reduction for ongoing projects.
  • Analyzed financial statements to assist leadership in budgeting strategies, optimizing departmental spending by 57%.

Affiliations

  • Member, Network of Executive Women (NEW) - Engaged in professional development and mentoring opportunities focused on workplace diversity and leadership.
  • Research Assistant, Business School Financial Lab initiative - Assisted faculty on projects related to asset valuation, portfolio optimization, and market analysis.
  • Volunteer Mentor, Enactus Phoenix - Coached local students to develop socially responsible business projects, focusing on sustainability and entrepreneurial problem-solving.
  • Member, Association for Financial Professionals (AFP) - Attended workshops on corporate finance, risk management, and financial planning strategies.
  • Member, Business Student Association category - Helped organize business networking events and career panels bringing industry professionals to campus.
  • Member, Business Ethics Network Columbus - Contributed to discussions on ethical decision-making, corporate social responsibility, and transparency in global markets.
  • Volunteer, Habitat for Humanity Business Advisory Committee - Provided financial budgeting advice and fundraising strategy proposals for local chapters.
  • Member, Beta Gamma Sigma Honor Society - Recognized for top academic performance and active involvement in business leadership activities.
  • Participant, Harvard Business Review Analytics Club - Collaborated with peers on case studies analyzing global market trends and business strategies.
  • Member, International Institute of Business Analysis (IIBA) - Pursuing Certification of Competency in Business Analysis (CCBA) with a focus on process improvement.

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified ScrumMaster (CSM) from Scrum Alliance
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR
  • Google Certified Professional Cloud Architect
  • HubSpot Inbound Marketing Certification 2024
  • Google Cloud Professional Cloud Architect Certification - 2019
  • SHRM Senior Certified Professional (SHRM-SCP)

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