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Skills

  • Operational improvement
  • Budgeting
  • Risk management
  • Regulatory compliance
  • Sales and marketing
  • Communications
  • Vendor relationship management
  • Business Administration
  • Negotiation
  • Problem resolution

Work Experiences

  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Analyzed and reported on market trends to senior management, leading to the development of a new value proposition that drove $4 in revenue.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Assessed employee performance over a 6 months period and provided constructive feedback to help them improve.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Achieved a significant initiative by making proactive decisions based on market expertise and business knowledge.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across framework calendars and programs.

Summaries

  • National Accounts Project Manager is a multi-talented National Accounts Project Manager who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • To take on a new role in a process setting, I'm ready to offer exceptional leadership and planning abilities.
  • Dynamic application of process improvement and team leadership in a fast-paced business environment.
  • National Accounts Project Manager with 16 years of successful project management and process improvement experience.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Professional who is both energetic and poised.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.

Accomplishments

  • Implemented a continuous improvement program that increased efficiency by 64%, translating into a $14 reduction in project-related expenses.
  • Optimized project timelines by streamlining workflows within SAP, reducing missed deadlines for national accounts by 33%.
  • Spearheaded the implementation of new project management tools, enhancing resource allocation and reducing schedule overages by 38% for multi-million-dollar projects.
  • Documented and resolved procedure which led to program.
  • Resolved product issue through consumer testing.
  • Managed a $10 project budget, ensuring compliance with regulatory standards and reducing costs by 40% through efficiency improvements.
  • Facilitated seamless communication between product and logistics, which resulted in a 37% improvement in customer satisfaction scores for national clients.
  • Developed KPI dashboards that provided real-time insights into project performance for senior leadership, accelerating decision-making by 60%.
  • Secured $13 in contract renewals by showcasing long-term ROI for high-stake national accounts during quarterly business reviews.
  • Championed cross-departmental collaboration that led to a successful delivery of multiple high-value national projects, earning a Top Performer.

Affiliations

  • International Association for Contract & Commercial Management (IACCM)
  • Lions Club
  • Customer Experience Professionals Association (CXPA)
  • Toastmasters
  • Global Risk Management Institute (GRMI)
  • American Marketing Association
  • American Society for Quality (ASQ)
  • International Institute of Business Analysts (IIBA)
  • Project Management Institute (PMI)
  • Freemason

Certifications

  • ITIL Foundation Certification
  • Certified Public Accountant
  • Certified Negotiation Expert (CNE)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant
  • ISO 9001 Lead Auditor Certification
  • SAFe Agilist (SA)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Certified in Strategy and Competitive Analysis (CSCA)

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