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Skills

  • Facials and makeup applications
  • Collaborative vendor relationships
  • Makeup Tutorial Facilitation
  • Client relationship management
  • Customer consultation
  • Email & phone communication etiquette
  • In-depth Knowledge of Cosmetic Brands
  • Hair styling
  • Event Planning & Execution for In-Store Workshops
  • Standard waxing understanding

Work Experiences

  • Increased return customers by 5% through cutting, coloring and styling clients' hair with precision.
  • Entered sales into the register to process payments.
  • Gave product demonstrations and sample applications to increase brand awareness.
  • Achieved first-month sales exceeding forecasted goals by 6.
  • Followed corporate and brand standards when it came to merchandising and housekeeping procedures.
  • Cut, washed, colored, and styled hair for 6 clients every the past year.
  • Achieved results in 2021.
  • Kept work areas, tools, and equipment clean and properly sanitized to reduce risk and cross-contamination.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase Microsoft Excel sales by 12%.
  • Achieved 49% customer satisfaction.

Summaries

  • Record keeper who is well-organized and has excellent time management and relationship-building skills.
  • Inspired by a passion for aesthetic improvement and a desire to provide excellent customer service.
  • Cosmetic Beauty Advisor with 13 years of successful client relations and quality assurance experience.
  • Strengths in quality assurance and budget management backed up by Beauty and Spa training.
  • Knowledgeable about keeping stations clean, well-stocked, and sanitized.
  • Exceeded my salon's product sales goals through persuasive client consultations.
  • With a focus on service excellence, adheres to store policies, procedures, and regulations.
  • Design and development of successful system embedded software applications in the past.
  • Risk assessment, vendor management, and quality assurance are among his many talents.
  • Outstanding attention to detail and commitment to individualized client care, as well as exceptional knowledge of modern makeup and haircare trends.

Accomplishments

  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Improved
  • Ensured
  • Consulted
  • Increased
  • Assisted in the planning and execution of storewide promotional events, contributing to a foot traffic increase of 28% during framework.
  • Advised
  • Resolved product issue through consumer testing.
  • Documented
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Cosmetology Association (NCA)
  • Fragrance Foundation Member
  • Freemason
  • Lions Club
  • Associated Skin Care Professionals (ASCP)
  • Society of Permanent Cosmetic Professionals (SPCP)
  • Beauty Professional Network (BPN) Affiliate
  • International Association of Administrative Professionals
  • Skin of Color Society (SOCS)
  • International Society of Aesthetic Plastic Surgery (ISAPS) - Affiliate Work

Certifications

  • Professional Certificate in Cosmetic Sales Strategy - method
  • Licensed Esthetician (Massachusetts, 2015)
  • Certified Bridal Makeup Specialist - Lakeside Partners
  • Color Theory in Cosmetics Certification - method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Esthetician Training Certificate (Cosmetic Focus) - Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Retail Beauty Leadership Certification - metric

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