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Skills

  • Exceptional time management skills
  • Menu memorization
  • Medicare and Medicaid eligibility
  • Table clearing
  • SAP software
  • Guest seating
  • Call center transactions
  • Credit card processing
  • Goal-oriented
  • POS systems knowledge

Work Experiences

  • Kept the program and system areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Built a solid reputation for efficiency and accuracy, earning numerous referrals from happy customers.
  • Worked night and weekend shifts, securing $17 in orders in 18 months during the holiday season.
  • Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents.
  • Increased the team's revenue totals by bringing in more than $5 in personal two years sales.
  • Was in charge of overseeing and directing the processing of all merchandise and shipments.
  • Provided prompt and courteous assistance to customers in person and over the phone.
  • Used my time wisely, folding clothes and cleaning out fitting rooms when I wasn't serving customers.
  • Meticulously and quickly documented all customer inquiries and comments.

Summaries

  • A versatile runner with a clean driving record and vendor management and team leadership skills.
  • In Seattle, I'm looking for a similar position with a new organization.
  • Working in Customer Service for more than 7 years.
  • Clear understanding of data analysis and strategic planning as well as data analysis training.
  • Successful Assistant Store Manager with 17 years of retail management experience.
  • Strategic planning and vendor management are being promoted.
  • Dining Room Attendant with 10 years of experience working in a food service environment.
  • Eager to contribute my 9 years of related experience to the Ironclad Systems team.
  • Sales, customer service, and inventory management are all areas of expertise.
  • Dedicated runner with a desire to work quickly and effectively in high-pressure situations.

Accomplishments

  • Adapted quickly to changing delivery schedules and requests for Six Sigma compliance during framework, meeting client expectations promptly.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized multiple route deliveries to meet strict deadlines across 6 simultaneous projects, resulting in timely completion and minimal downtime.
  • Prepped and coordinated pickups across multiple sites, ensuring film crews were fully equipped, leading to 16% less downtime between takes.
  • Framework 12 WPM data entry rate, with 15% accuracy.
  • Program Met and exceeded quotas generating 4+ calls per day on leads for software maintenance renewals. Served as communication link between engineering consultants, MIS management and staff.
  • Regularly maintained vendor relationships through seamless communication, reducing delivery errors and building trust for future projects.
  • Facilitated efficient workflow by completing daily office errands, including team leadership and stakeholder engagement, enabling colleagues to focus on key business priorities.
  • Enhanced daily office productivity by proactively anticipating supply and errand requests, keeping operations running smoothly.
  • Increased sales 17% over 6 months.

Affiliations

  • Rotary International
  • Project Management Institute
  • Supply Chain and Transportation Workforce Institute (Austin)
  • American Society of Safety Professionals
  • Urban and Local Delivery Optimization Association
  • Time-Critical Service Providers Network
  • Association for Computing Machinery
  • Precision Drivers and Delivery Professionals Network
  • Global Alliance for On-time Deliveries
  • Association of Information Technology Professionals

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Lean Logistics Certification
  • Certified Delivery Driver Professional (CDDP)
  • Certified IT Parts Delivery Specialist (ITPDS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • First Aid, CPR, and AED Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Bicycle Safety Certification for Urban Delivery
  • Certified Logistics Associate (CLA) by the Manufacturing Skill Standards Council (MSSC)

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