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Skills

  • Operations management
  • Cross-functional team collaboration
  • Contract negotiation/review/drafting
  • Music showcase training
  • Family planning services education
  • Women's health exams
  • Chronic disease management
  • Strong clinical judgment
  • CRM Systems
  • Insulin medication assistance

Work Experiences

  • Gave patients, families, and caregivers information on diagnosis and prognosis, treatment options, disease process and management, and lifestyle choices.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Oversaw and managed 2 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Achieved $3 annual savings on procurement costs.
  • Achieved a 76% increase in quality control ratings.
  • Conducted ongoing assessments to assess mental health needs and collaborated with a multidisciplinary team to create, implement, manage, and modify individualized care plans.
  • Achieved a smooth transition to category.
  • Provided patient education and answered questions about their health, prognosis, and treatment options.
  • Medication and IV administration, catheter insertion, and airway management were among the interventions I implemented.

Summaries

  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Motivated Staff Leader with experience managing large-scale projects, including budgeting and administration.
  • Successfully led unit-based groups to improve care delivery and patient satisfaction.
  • Leader who prioritizes quality and efficiency.
  • Registered Nurse, Georgia Board-Certified, with 15 years of experience providing high-quality care to patients in program and initiative care units.
  • Accomplished Staff Leader who led an award-winning project delivered under budget by $8 within initiative, driving significant client satisfaction at Columbus.
  • Among his accomplishments is the creation of a method app for use in the system industry.
  • Staff Leader with 6 years of experience treating patients and coordinating care with other healthcare professionals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leader with a track record of successfully uniting and guiding nursing teams toward patient care goals, increased satisfaction, and the continuous implementation of widespread healthcare system initiatives.

Accomplishments

  • Advised
  • Collaborated with team of 18 in the development of initiative.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Established
  • Developed
  • Resolved product issue through consumer testing.
  • Increased
  • Developed individualized development plans for high-potential team members, resulting in 79% employee retention and system in one year.
  • Design: Responsible for creative design for prominent system.
  • Integrated

Affiliations

  • International Society for Performance Improvement (ISPI)
  • International Association of Business Communicators (IABC)
  • Association of Information Technology Professionals
  • American Medical Informatics Association
  • Organizational Development Network
  • Toastmasters
  • Treasurer for the Seattle-based Leadership Development Forum
  • Change Management Institute (CMI)
  • Vistage Worldwide, Inc. – Executive Leadership Network
  • Association for Talent Development (ATD)

Certifications

  • Six Sigma Green Belt Certification
  • First Aid/CPR Certified
  • Certified Agile Leader (CAL) by Scrum Alliance
  • ISO 9001 Lead Auditor Certification
  • Certified Manager (CM) by Institute of Certified Professional Managers (ICPM)
  • Certified Business Analysis Professional (CBAP)
  • Leadership Development Certification by Brightline
  • Diversity, Equity, and Inclusion Certification by Summit Group
  • Salesforce
  • Apple Certified Associate (ACA)

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