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Skills

  • Critical Bug Identification
  • Category equipment
  • API testing for microservices
  • Product development
  • AutoCAD proficiency
  • Bug prioritization and triage
  • Data-driven testing
  • Communications
  • API integration troubleshooting
  • Root cause analysis

Work Experiences

  • Created and implemented projects to improve process flow and standardize procedures.
  • Achieved 18% accuracy rate in identifying defects.
  • Achieved 78% defect detection efficiency.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed test results and reported findings in clear, actionable formats, reducing triage time by 7 hours per bug.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with the development team to integrate testing processes into the CI/CD pipeline, improving software release times by 9%.
  • Contributed to a 58% increase in customer satisfaction post-launch.
  • Transported ServiceNow to two years customer locations.
  • Advocated for and implemented framework process improvements across the organization.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Automated key pieces of the testing cycle.
  • Aligned testing with continuous product development.
  • Junior Testing Engineer is a practical and hands-on Junior Testing Engineer who excels at interacting with contractors across multiple construction sites.
  • Applied automation knowledge.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved up to 30% efficiency.
  • Junior Testing Engineer is a multi-talented Junior Testing Engineer who is consistently rewarded for planning and operational improvements.
  • To achieve metric, works under tight deadlines and with limited resources.

Accomplishments

  • Documented and resolved metric which led to category.
  • Collaborated with team of 16 in the development of method.
  • Helped ensure the application met usability standards by coordinating with UX teams to perform 17 rounds of acceptance testing.
  • Reduced regression test time by 55% through the implementation of automated testing with method.
  • Ensured robust test coverage, identifying 17 critical post-implementation defects during the first testing phase.
  • Designed and maintained end-to-end test scripts covering functional, UI, and API testing, which identified 16 critical issues in a high-priority project.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed API test scripts using Salesforce, identifying and resolving issues in the microservice architecture that improved data flow stability by 40%.
  • Enhanced manual testing coverage by developing a field-tested exploratory test process that led to 81% more defects found in early stages.

Affiliations

  • Member of the International Software Testing Qualifications Board (ISTQB)
  • Freemason
  • Society of Women Engineers
  • Association for Computing Machinery
  • Attendee at multiple Selenium Camp national conferences
  • Participant in the Ministry for Computer Science and Engineering (MCSE) annual workshops
  • International Association of Administrative Professionals
  • Emerging Professional in the American Society for Quality (ASQ)
  • Member of the Tech Well community focusing on DevOps and software testing best practices
  • Handler in the Mobile App Testing and User Experience Improvement Initiative (MAUXII)

Certifications

  • ISTQB Test Automation Engineer
  • Salesforce
  • Certified Associate in Software Testing (CAST)
  • First Aid/CPR Certified
  • Certified Agile Tester (CAT) – Beacon Labs
  • CompTIA A+ Technician
  • Google Cloud Certified - Associate Cloud Engineer
  • CompTIA Security+
  • Micro Focus UFT (Unified Functional Testing) Certification
  • Certified ScrumMaster (CSM) by Scrum Alliance

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