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Skills

  • Student progress reporting
  • Emotional intelligence
  • Mediation and crisis intervention
  • Data analysis
  • Stakeholder collaboration
  • Cross-functional teamwork
  • Adaptability and flexibility
  • Conflict resolution
  • Alcohol and substance abuse
  • Advocacy

Work Experiences

  • Achieved a 33% increase in knowledge retention.
  • Collaborated with 4 faculty members to create interactive assignments that were peer-reviewed, increasing collaborative learning by 33%.
  • Achieved a 53% increase in student satisfaction.
  • Answered 2 calls per several months to help customers with their questions and concerns.
  • Based on measurable outcomes.
  • Guided day-to-day activities and facilitated a system environment for 16 program workers and 5 attendees.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Awarded for excellence in peer academic support.
  • Assisted students in navigating academic challenges, resulting in the successful completion of coursework by 54% of mentees.
  • Raised money for program materials and framework activities to help participants create positive and supportive environments.

Summaries

  • Within Education and Training, senior Peer Facilitator and outstanding performer in quality assurance and data analysis.
  • Attentive to early warning signs of harmful behavior in students so that preventive counseling can be provided.
  • Exceptional at achieving the goals of the counseling program by providing students with preventative education, advocacy, mediation, and counseling.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.
  • Dedicated Peer Facilitator with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • Collaborative professional with a history of working alongside faculty to develop peer-reviewed assignments, boosting engagement and team collaboration by 49%.
  • Vendor management and strategic planning, a results-oriented School Counselor and team facilitator who is skilled at coordinating and implementing IEP and 504 plans.
  • Demonstrating data analysis and workflow optimization expertise
  • Achieved a 30% increase in knowledge retention.

Accomplishments

  • Collaborated with stakeholders to refine workshop content, increasing student satisfaction by 45% based on post-session surveys.
  • Aided in conflict resolution among peer groups, resulting in a 17% reduction in conflict incidents.
  • Actively engaged in student outreach strategies, growing peer mentoring enrollment by 60% within 16 months.
  • Organized and led 9 peer-led workshops focused on improving time management skills, contributing to higher course completion rates.
  • Provided conflict mediation between group members, resolved peer disputes, and improved overall team cooperation by 57%.
  • Resolved product issue through consumer testing.
  • Partnered with faculty to identify and support academically at-risk students, leading to 10 successful interventions.
  • Provided one-on-one mentorship to 15 students, helping them achieve a 33% improvement in classroom performance.
  • Created a peer mentorship program that resulted in 61% of participating students meeting or exceeding their academic goals.
  • Trained a team of 15 peers in facilitation techniques, enhancing the overall consistency and quality of peer-led study sessions.

Affiliations

  • National Association of Social Workers
  • Phi Theta Kappa Leadership Development Studies Program
  • American College Counseling Association (ACCA)
  • Lions Club
  • College Reading and Learning Association (CRLA)
  • Society for the Teaching of Psychology
  • International Society for Technology in Education (ISTE)
  • National Peer Tutoring Association (NPTA)
  • Association for Psychological Science (APS) Student Caucus
  • National Peer Educators Association

Certifications

  • Leadership in Peer Education Certificate – process
  • Certified Diversity, Equity, & Inclusion Facilitator – Northwind
  • Certified Team Support Facilitator – Association for Talent Development (ATD)
  • Foundations of Teaching for Learning – Coursera/Institution
  • Project Management Professional (PMP)
  • Certified Digital Learning Professional – International Association for Digital Learning (IADL)
  • Certified Business Analysis Professional (CBAP)
  • Certified Online Facilitator – International Association for Facilitators (IAF)
  • Instructional Design Certificate – Association for Educational Communications and Technology (AECT)
  • Microsoft Certified Systems Engineer (MCSE)

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