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Skills

  • Clinical trial participation
  • Organization
  • Process improvement
  • Equipment management
  • Computerized appointment scheduling
  • Analyzing imaging results
  • Customer service
  • Diagnostic Imaging Procedures
  • Medical equipment sanitation
  • Problem resolution

Work Experiences

  • Contributed to the reliability of research outcomes.
  • Answered patient concerns post-imaging.
  • Collaborated with radiologists and healthcare professionals to analyze imaging results and prioritize cases based on urgency, reducing waiting time by 26%.
  • Collaborated with a multi-disciplinary team.
  • Transported ServiceNow to several months customer locations.
  • Assisted with image positioning.
  • Consistently achieved 30% accuracy in updating patient records and scheduling appointments with minimal required supervision.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Collaborated with healthcare professionals.
  • Checked proper shielding before X-ray exposures.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Compassionate Radiology Volunteer with outstanding patient care coordination skills, focused on maintaining patient comfort throughout diagnostic procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Assisted in capturing precise diagnostic images.
  • Radiology Volunteer with 10 years of successful data analysis and team leadership experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Cared for diverse patient populations.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Assisted radiologic technologists during complex imaging procedures.
  • Accomplished in conducting patient orientation and reducing rescheduled appointments by effectively communicating MRI and CT scan protocols.

Accomplishments

  • Supported the framework radiology campaign to promote early disease detection, reaching 12 individuals in the framework.
  • Managed time effectively to assist with 16 patients during a busy clinic day, ensuring consistent quality care.
  • Proactively identified and resolved 11 misfiled digital patient records, preventing critical diagnostic errors in 2016.
  • Attended radiology department meetings to gain insight into current practices, contributing feedback about patient care improvements.
  • Supported the positioning and adjustment of imaging devices, ensuring optimal image quality in compliance with safety standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to the successful completion of over 6 radiology screenings as part of a community health outreach program.
  • Created a logging system for radiological scans, reducing reporting delays by 58% and supporting faster diagnosis and treatment decisions.
  • Streamlined radiology imaging preparation processes, reducing equipment setup time by 74% and increasing throughput.
  • Coordinated with radiology staff to enhance workflow efficiency during outpatient procedures, reducing patient wait times by 70%.

Affiliations

  • Association for Computing Machinery
  • Project Management Institute
  • American Medical Informatics Association
  • International Association of Administrative Professionals
  • International Society of Radiology (ISR)
  • American Medical Association (AMA)
  • American Association of Physicists in Medicine (AAPM)
  • Society of Interventional Radiology (SIR)
  • Jaycees
  • Society for Pediatric Radiology (SPR)

Certifications

  • Certified Clinical Research Associate (CCRA)
  • Essentials of Diagnostic Imaging Procedures Certification
  • CompTIA A+ Technician
  • Fundamentals of MRI Technology Certification
  • Radiology Safety Officer Certification
  • Certified Clinical Medical Assistant (CCMA)
  • Advanced Imaging Techniques Certificate by Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified Business Analysis Professional (CBAP)

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