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Skills

  • Schedule management
  • Customer and vendor relationship management
  • Bookkeeping
  • Communications
  • Supervision
  • Organization
  • 18 WPM typing speed
  • Team management
  • Corporate gateway system coordination
  • Complex project management

Work Experiences

  • Greeted visitors as they arrived, determined the nature and purpose of their visit, and directed them to the appropriate locations.
  • Organized successful conferences, which included all speaker and attendee travel, as well as facilities and support services.
  • Collaborated with IT to implement a new project management tool, reducing executive administrative overhead by 25% and standardizing processes.
  • Coordinated with general counsel on agreements requiring executive signatures, ensuring a 100% adherence to legal and compliance deadlines.
  • Completed special objectives and projects in response to board member requests.
  • Analyzed incoming requests for C-suite consideration.
  • Assisted in the reorganization of the executive suite onboarding process for new hires, reducing training timeline from 17 days to 2 days.
  • Coordinated catering for the annual staff development forum, distributed company-wide announcements, and booked conference rooms.
  • Coordinated monthly reports for the executive leadership team.
  • Oversaw a complex annual meeting with 17 presenters, 6 international attendees, and a $16 budget that included livestream production, remote location arrangements, and senior executive accommodations.

Summaries

  • Achieved annual cost savings of $13 for C-level executives.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Strongly committed to customer satisfaction, teamwork, and service excellence.
  • Supporting leaders in management and executive roles for over 14 years.
  • Consistently delivered results under pressure.
  • Proficient in the use of ServiceNow and program equipment.
  • Executive Assistant who is detail-oriented and driven and has experience solving problems and managing daily office functions.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Accelerated document retrieval times by 34%.
  • Principal Executive Assistant is a smooth and efficient Principal Executive Assistant who has experience improving executive productivity and business operations.

Accomplishments

  • Worked closely with legal and client relations teams, ensuring records management was compliant with process, reducing audit exposure risks by 40%.
  • Successfully organized multiple executive offsite events that facilitated 60% increased cross-team collaboration and ideation for standard.
  • Developed travel policies and processes that reduced international travel preparation times by 73%.
  • Effectively managed vendor contracts and relationships, achieving 33% higher quality standards while bringing the negotiated cost down by 3.
  • Orchestrated international travel logistics for management, reducing overall travel expenses by 25% while adhering strictly to company budgets.
  • Resolved product issue through consumer testing.
  • Trained and coached 4 administrative assistants in process enhancement, fostering a 48% increase in team performance and 40% lower turnover rate.
  • Documented and resolved standard which led to framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and led onboarding programs for new executive assistants, reducing training time by 9 days and increasing retention of new hires by 29% within the past year.

Affiliations

  • Society of Human Resource Management
  • International Association of Business Communicators (IABC)
  • Association for Supply Chain Management (APICS)
  • Women in Business Leadership Network
  • Board of Directors Network (BDN)
  • Association for Strategic Planning (ASP)
  • Meeting Professionals International (MPI)
  • Project Management Institute
  • Virtual Assistant Networking Association (VANA)
  • Global Organization of Executive Assistants (GOEA)

Certifications

  • Certified Administrative Manager (CAM) by Institute of Certified Professional Managers
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Evernote Certified Expert
  • Professional Administrative Certification of Excellence (PACE) by American Society of Administrative Professionals (ASAP)
  • Certified Public Accountant
  • Executive Protection Specialist Certification (EPS)
  • QuickBooks Certification 2023 by Intuit
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Specialist in Project Management (CSPM)

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