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Skills

  • Purchasing oversight
  • Process automation
  • Project organization
  • Customer service
  • Team management
  • Continuous process improvement
  • Process improvement
  • Demand forecasting
  • Business Development
  • Cross-functional collaboration

Work Experiences

  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated closely with suppliers.
  • Collaborated with the service department.
  • Transported Microsoft Excel to one year customer locations.
  • Decreased administrative time by 18% annually.
  • Accomplished this within the past year.
  • Conducted monthly audits of inventory, improving accuracy by 52% and reducing write-offs by $15.
  • Conducted demand forecasting.
  • Achieved sales growth in 2020.
  • Conducted demand forecasting and inventory planning, resulting in a savings of $13 in surplus parts over a period of two years.

Summaries

  • Achieved the highest per-day sales averages by upselling orders and suggesting additional accessories.
  • Achieved 42% reduction in employee training times.
  • Commercial Parts Manager who led a team of 9 associates to consistently exceed sales targets by 36%. Expertise in driving employee performance through incentive programs and continuous development initiatives.
  • Adept at managing high-volume inventories.
  • Within Miscellaneous, senior Commercial Parts Manager and outstanding performer in budget management and workflow optimization.
  • Achieved 70% reduction in stockouts of fast-moving items.
  • Commercial Parts Manager skilled in analyzing sales and inventory reports.
  • Commercial Parts Manager adept in analyzing sales and inventory reports, resulting in 75% reduced stockouts of fast-moving items. Strong background in leveraging data for long-term planning and supply chain stability.
  • Boosted inventory accuracy by 44%.
  • Achieved a 72% reduction in excess inventory.

Accomplishments

  • Integrated a new customer feedback system that identified areas for improvement, resulting in a 81% decrease in service-related complaints.
  • Monitored and forecasted parts demand using Microsoft Excel, ensuring optimum stock levels and reducing part shortages by 35%.
  • Resolved product issue through consumer testing.
  • Maximized procurement efficiency by introducing vendor performance reviews, leading to improved delivery times and a cost reduction of 78%.
  • Strengthened vendor relationships by collaborating with suppliers on bulk purchase strategies, achieving an average cost savings of $4 per quarter.
  • Increased customer satisfaction scores by 66% by reducing waiting times and improving the availability of high-demand parts.
  • Successfully implemented metric, resulting in reduced parts procurement cycle times by 17 days and driving down costs by 65%.
  • Collaborated with team of 12 in the development of process.
  • Collaborated with the service department to identify and stock high-demand parts, resulting in a 39% improvement in parts availability and service efficiency.
  • Managed parts inventory for a 9-location operation, maintaining a 32% accuracy rate and optimizing stock levels.

Affiliations

  • Society of Women Engineers
  • Project Management Institute
  • Automotive Distribution Network (ADN) - Member
  • Corporate Mentorship Role in National Auto Parts Conference
  • Freemason
  • National Automotive Parts Association
  • Member of the Parts and Service Leadership Council
  • Participated in the Automotive Parts Leadership Development Program
  • Automotive Aftermarket Industry Association (AAIA) - Member since 2024
  • Member of the Auto Parts Advisory Group - 2018

Certifications

  • Certified Service Advisor - system
  • Certified Sales and Operations Planning (S&OP) Professional, Summit Group
  • Business Analytics with Excel Certification - Vantage
  • International Automotive Task Force (IATF) 16949 Certification - Ironclad Systems
  • Certified Warehouse Logistics Professional - Northwind
  • Certified Public Accountant
  • Advanced Procurement and Supply Chain Management Certification - Brightline
  • Transportation Distribution and Logistics (TDL) Certification - procedure
  • Vendor Management Professional (VMP) Certification - process
  • Certified Sales and Inventory Analyst (CSIA) - Meridian

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