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Skills

  • Sales forecasting
  • Quality assurance
  • System equipment
  • Conflict resolution
  • Time management
  • Parts ordering and management
  • ERP software proficiency
  • Risk management
  • Automated parts ordering systems
  • Sales coaching

Work Experiences

  • Conducted monthly audits of inventory.
  • Contributed to a 48% reduction in discrepancies.
  • Collaborated with the service department.
  • Achieved savings of $6 in surplus parts.
  • Transported Microsoft Excel to one year customer locations.
  • Achieved Employee of the Year recognition.
  • Consistently exceeded expectations by 23%.
  • Achieved overall reduction of excess inventory by 56%.
  • Oversaw the delivery of program project by framework team, which resulted in process.
  • Developed relationships with key vendors.

Summaries

  • Adept at analyzing performance metrics.
  • Analyzed sales data to recommend stock levels.
  • Accomplished Commercial Parts Manager with a data-driven approach to improving sales outcomes, having increased underperforming product categories by 71%. Adept at analyzing performance metrics and implementing effective solutions.
  • Boosted satisfaction levels by 45%.
  • Adept in demand forecasting.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Boosted first-month productivity through structured onboarding programs.
  • Boosted inventory accuracy by 44%.
  • Proven track record of improving operational efficiency.
  • Achieved 70% reduction in stockouts of fast-moving items.

Accomplishments

  • Worked closely with shop managers to prioritize parts purchases, reducing downtime by 10 hours per project and improving job completion rates.
  • Documented and resolved process which led to category.
  • Collaborated with the finance team to optimize the annual parts budget of $12, staying within 30% of target while maintaining full inventory availability.
  • Partnered with the sales team to successfully introduce a cross-sell program, boosting complementary part sales by 30% within 2018.
  • Resolved recurring customer complaints regarding incorrect parts orders, resulting in an error reduction of 63% and decreased resolution time by 3 days.
  • Resolved recurring parts stocking issues by partnering with the warehousing team, decreasing errors by 51% and improving order fulfillment times.
  • Increased customer satisfaction scores by 66% by reducing waiting times and improving the availability of high-demand parts.
  • Implemented change management processes to transition the parts ordering system to a new automated platform, enhancing part retrieval efficiency by 15%.
  • Conducted continuous training sessions for parts department staff, leading to an 27% increase in inventory accuracy and order fulfillment speed.
  • Successfully implemented metric, resulting in reduced parts procurement cycle times by 17 days and driving down costs by 65%.

Affiliations

  • Association of Information Technology Professionals
  • Project Management Institute
  • Automotive Service Association (ASA)
  • National Association of Social Workers
  • Automotive Distribution Network (ADN) - Member
  • Society of Automotive Engineers International (SAE) - Active Participant
  • Enrolled in Automotive Supply Chain Academy 2024
  • Participated in the Automotive Parts Leadership Development Program
  • Supply Chain Management Professional (SCMP) - metric
  • National Independent Automotive Dealers Association (NIADA) - Affiliated Member

Certifications

  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Sales and Inventory Analyst (CSIA) - Meridian
  • Certified in Planning and Inventory Management (CPIM) - APICS
  • Certified Supply Chain Professional (CSCP) – APICS Certification
  • CompTIA Security+
  • Salesforce
  • Transportation Distribution and Logistics (TDL) Certification - procedure
  • ServSafe
  • Apple Certified Associate (ACA)

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