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Skills

  • Effective supplier communication
  • Team management
  • Cross-functional team collaboration
  • Business operations
  • Time management
  • Sage 50 US
  • Operational analysis
  • Appointment setting
  • Operational improvement
  • Multi-line phone proficiency

Work Experiences

  • Created time sheets for 6 executives and employees in two years.
  • Collaborated with cross-functional teams.
  • Achieved results over a period of 2 months.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Achieved a 63% improvement in task completion speed.
  • Achieved a 77% improvement in order accuracy.
  • Was in charge of data tracking, documentation, client correspondence, and office operations.
  • Assisted senior managers in evaluating and analyzing 6 commercial proposals, improving approval turnaround by 76%.

Summaries

  • Co-Op Student Operations Assistant recognized for driving operational performance through precise monitoring of key performance indicators and timely course corrections.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Co-Op Student Operations Assistant is a multi-talented Co-Op Student Operations Assistant who is consistently rewarded for planning and operational improvements.
  • Achieved 58% higher attendee satisfaction rates.
  • With a background in accounting and finance, I am a talented administrative professional.
  • Co-Op Student Operations Assistant skilled in inventory control, ensuring consistent availability of key materials through routine stock reviews and timely reordering.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Accomplished at processing and tracking purchase orders, coordinating delivery timelines with suppliers to ensure efficiency and reduce delays.

Accomplishments

  • Optimized procurement scheduling, minimizing out-of-stock occurrences by 64% over 6 months.
  • Effectively tracked and processed over 10 purchase orders per month, ensuring compliance with procurement policies and reduction of delays.
  • Improved customer service response times by 65% through enhancement of communication protocols and utilizing the CRM system.
  • Documented and resolved category which led to process.
  • Participated in the rollout of a new ServiceNow that reduced order processing times by 18%, increasing operation throughput.
  • Assisted in coordinating logistics for product shipments, ensuring on-time delivery and reducing shipping errors by 39%.
  • Played an integral role in collaborative team efforts, ensuring promotional materials were delivered on time, contributing to a 19% increase in sales during method.
  • Developed and implemented a time management strategy that improved task completion speed by 60% in a fast-paced environment.
  • Implemented new stock management techniques that improved warehouse efficiency by 79%.
  • Monitored department inventory levels, ensuring continuous stock availability and achieving a 20% improvement in stock replenishment speed.

Affiliations

  • Young Professionals in Operations Management
  • Toastmasters
  • Society of Manufacturing Engineers (SME)
  • Sigma Iota Epsilon Business Honor Society
  • American Society of Safety Professionals
  • Inventory and Process Optimization LinkedIn Group
  • Co-Op Student Association at procedure
  • National Society of Leadership and Success (NSLS)
  • International Association for Contract and Commercial Management (IACCM)
  • Association for Computing Machinery

Certifications

  • First Aid/CPR Certified
  • Certified Associate in Project Management (CAPM) - PMI
  • Certified Public Accountant (CPA)
  • Operations Management Certification - Udemy
  • Certified Professional in Supply Management (CPSM) - ISM
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Yellow Belt – Northwind
  • Logistics and Supply Chain Fundamentals - edX
  • Certified Supply Chain Professional (CSCP) – APICS

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