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Skills

  • Power BI expert
  • Six Sigma methodologies
  • Knowledge of quality systems
  • Audit preparation and execution
  • MS Office
  • Team management
  • Budgets
  • Continuous improvement methodologies
  • Customer satisfaction improvement
  • Relationship development

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Established and tracked the goals and objectives of the quality department.
  • Achieved a 34% decrease in overproduction waste.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Assisted with maintaining ISO certification.
  • Addressed ongoing production variances.
  • Assisted in facilitating process.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Implemented ISO 9000 quality management systems, which defined business practices and led to certification and improved business practices.

Summaries

  • Action-oriented Junior Quality Coordinator.
  • Action-oriented Junior Quality Coordinator experienced in collaborating closely with production teams to resolve daily quality issues, resulting in reduced operational inefficiencies and improved product consistency.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved considerable defect reductions through team collaboration.
  • Achieved measurable quality improvements through consistent monitoring.
  • Achieved operational efficiency improvements.
  • Junior Quality Coordinator is a multi-talented Junior Quality Coordinator who is consistently rewarded for planning and operational improvements.
  • Increase the productivity and quality of finished goods by using creativity to improve the manufacturing process.
  • Addressed quality deviations effectively.
  • Methodical Quality Assurance Manager with exceptional analytical and problem-solving skills.

Accomplishments

  • Developed risk mitigation plans in response to audit findings, reducing non-conformance issues by 60%.
  • Automated Power BI quality tracking system, speeding up issue identification and response time by 42% in three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized SPC techniques to monitor production variance, reducing defects in Workday by 23%.
  • Analyzed statistical process control (SPC) data to improve process capabilities, achieving 20% improvement in category tracking.
  • Conduced First Article Inspections on HubSpot, ensuring 100% compliance with client specifications and optimizations for future production.
  • Trained production staff on new standardized quality procedures, contributing to 66% reduction in scrap and rework.
  • Reduced overall nonconformance by 45% via root-cause analysis and updated inspection protocols on Microsoft Excel.
  • Successfully oversaw 11 product line quality audits, implementing changes leading to a 51% reduction in customer returns.
  • Collaborated with team of 11 in the development of framework.

Affiliations

  • American Marketing Association
  • Project Management Institute
  • Quality Audit Professionals Network - Audit Support Member
  • Rotary International
  • APICS (Association for Supply Chain Management) - Member
  • Institute of Industrial and Systems Engineers - Quality Control Division
  • Quality Management Division of IEEE - Volunteer Support
  • World Confederation of Productivity Science - Member
  • Data Analysis Professionals Network - Member
  • Project Management Institute (PMI) - Pursuing CAPM Certification

Certifications

  • Certified Quality Improvement Associate (CQIA) by ASQ
  • Certified Calibration Technician (CCT) by ASQ
  • International Automotive Task Force (IATF 16949) Auditor Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Quality Auditor (CQA) by ASQ
  • Certified Failure Mode and Effects Analysis (FMEA) Practitioner
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Quality Planning (AQP) Certification
  • Project Management Professional (PMP)
  • Process Mapping and Analysis Certification – Meridian

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