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Skills

  • Time management skills
  • Organization
  • Project organization
  • Training and mentoring
  • Internal auditing
  • Employee supervision
  • Process optimization
  • Team building
  • Statistical Process Control (SPC)
  • Business operations

Work Experiences

  • Kept track of quality issues with external customers, suppliers, and the plant's internal operations.
  • Informed managers and production supervisors about production issues.
  • Assisted with maintaining ISO certification.
  • Achieved continuous improvement of SAP output standards.
  • Achieved a 43% improvement in customer satisfaction.
  • Assisted in facilitating process.
  • Gathered, analyzed, and disseminated statistical data.
  • Took production samples on a regular basis and conducted thorough quality inspections.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Implemented ISO 9000 quality management systems, which defined business practices and led to certification and improved business practices.

Summaries

  • Collaboration with various departments for comprehensive quality control is a strong suit.
  • Achieved considerable defect reductions through team collaboration.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adaptable Junior Quality Coordinator.
  • Accomplished Junior Quality Coordinator with robust skills in failure mode and effects analysis (FMEA) and corrective actions. Helped identify critical production issues and implemented resolutions to reduce defects.
  • Action-oriented Junior Quality Coordinator experienced in collaborating closely with production teams to resolve daily quality issues, resulting in reduced operational inefficiencies and improved product consistency.
  • Professional with experience in developing a company's quality strategy, procedures, and processes.
  • Adept in developing Standard Operating Procedures.
  • Operational improvements, program implementation, and documentation are among his specialties.
  • Adaptable Junior Quality Coordinator with a proven record of improving process reliability by addressing corrective actions post-audit. Skilled in reducing rework and scrap rates by 50% through data-driven insights.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with cross-functional teams to implement quality assurance procedures that improved product yield by 60% in three years.
  • Led First Article Inspection (FAI) for Jira, streamlining the approval process and reducing inspection time by 43%.
  • Analyzed statistical process control (SPC) data to improve process capabilities, achieving 20% improvement in category tracking.
  • Developed risk mitigation plans in response to audit findings, reducing non-conformance issues by 60%.
  • Resolved product issue through consumer testing.
  • Successfully oversaw 11 product line quality audits, implementing changes leading to a 51% reduction in customer returns.
  • Conduced First Article Inspections on HubSpot, ensuring 100% compliance with client specifications and optimizations for future production.
  • Collaborated with team of 11 in the development of framework.
  • Supported ISO framework certification initiatives by updating compliance records and ensuring audit readiness.

Affiliations

  • Root Cause Analysis Institute - Certified Associate 2021
  • Lions Club
  • International Maintenance & Reliability Conference (IMRC) - Presenter/Attendee 2018
  • Institute of Industrial and Systems Engineers - Quality Control Division
  • American Marketing Association
  • Data Analysis Professionals Network - Member
  • Customer Support and Service Quality Professionals - Active Participant
  • International Society for Quality in Healthcare (ISQua) - Quality Improvement Initiatives
  • Jaycees
  • APICS (Association for Supply Chain Management) - Member

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Supplier Quality Professional (CSQP) by ASQ
  • Certified Quality Auditor (CQA) by ASQ
  • SHRM Certified Professional (SHRM-CP)
  • Certified Compliance & Ethics Professional (CCEP) - Meridian
  • Cisco Certified Network Associate (CCNA)
  • Certified Lean Practitioner
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Failure Analysis and Problem Solving Certification

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