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Skills

  • High-demand period efficiency improvement
  • Continuous improvement culture
  • Supervision
  • Business operations
  • Employee safety and compliance training
  • Customer satisfaction improvement
  • Regulatory compliance
  • Team leadership and supervision
  • Project organization
  • Barcode scanning implementation

Work Experiences

  • Conducted daily safety briefings.
  • Created detailed logistical plans for complex multi-location orders, successfully delivering 7 packages within allocated budget and time.
  • Double-checked order data on a one year basis to ensure that transactions and shipping dates were correct.
  • Cut contract costs by $6.
  • Achieved a 31% increase in efficiency.
  • Avoided potential fines of up to $16.
  • Created detailed logistical plans for multi-location orders.
  • Prepared materials for shipment by packing, securing, labeling, and applying postage to them.
  • Coordinated with customers and suppliers.
  • Achieved Top Performer for exemplary oversight.

Summaries

  • Clear understanding of budget management and risk assessment as well as budget management training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Experienced in technical writing, recordkeeping, and interdepartmental coordination.
  • Inspection of shipments and resolving issues with vendor representatives are examples of fast-paced work that can be managed with little supervision.
  • Championed the integration of Tableau to improve inventory and stock accuracy, reducing errors across shipments by 23%.
  • Championed the integration of Asana.
  • Accomplished in negotiating shipping contracts.
  • Adept at resolving client issues and improving customer satisfaction, boosting satisfaction scores by 67%.

Accomplishments

  • Trained and supervised a team of 14 logistics staff, reducing employee errors by 61%.
  • Developed a vendor compliance program to reduce late deliveries, successfully cutting order delays by 68%.
  • Collaborated on the integration of advanced shipping software, leading to a 22% reduction in shipment processing time.
  • Coordinated with global suppliers, reducing international shipping delays by 25% using ServiceNow.
  • Reduced warehouse operational costs by 22% through the implementation of lean shipping techniques.
  • Implemented a fleet maintenance scheduling system that reduced vehicle downtime by 15% over the past year.
  • Successfully implemented a barcode system for initiative that reduced packaging errors by 24%.
  • Designed and executed a container space utilization strategy, boosting efficiency by 62%.
  • Analyzed freight invoice discrepancies and resolved them efficiently, saving the company 3 annually.
  • Performed a root-cause analysis of customer delivery delays, resulting in corrective actions that decreased complaints by 37%.

Affiliations

  • Council of Logistics Engineering Professionals (CLEP)
  • Association for Computing Machinery
  • Association for Supply Chain Management (ASCM)
  • National Association of Manufacturers (NAM)
  • American Medical Informatics Association
  • International Warehouse Logistics Association (IWLA)
  • National Association of Social Workers
  • Freemason
  • Rotary International
  • Project Management Institute

Certifications

  • ServSafe
  • ISO/TS 16949 Safety Management Certification
  • Certificate in Logistics and Supply Chain Management - procedure
  • Certified Dangerous Goods Professional (CDGP) - standard
  • Certified Logistics Associate (CLA)
  • Salesforce
  • First Aid and CPR Certification Northwind
  • CompTIA Security+
  • Certified Hazardous Materials Manager (CHMM)
  • Certified Business Analysis Professional (CBAP)

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Rachel B.Applying for grad programs.

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